Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailAre You Ready to Make It Happen at Mondelz International
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelz International Digital Services to lead in the development of tools frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales finance marketing customer service and logistics procurement HR etc.. You also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience.
How you will contribute
As a subject matter expert (SME) for processes in your area you will provide input to capabilitybuilding materials and toolkits to ensure adherence to defined processes and to identify opportunities for the development of standard tools automation digitization and application for processes in line with group priorities and strategy. In addition you will monitor key performance indicators to ensure they are aligned to strategic objectives and provide feedback to develop global capability. In this role you will also audit and manage change controls and keep track of issues and actions to ensure they are addressed on a timely basis. Working with other teams you will manage issue escalations. As an SME you not only understand but keep abreast of industrywide best practices in your area.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Work schedule:
Mondelz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.
We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!
Required Experience:
Unclear Seniority
Full-Time