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Job Location drjobs

Mumbai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

Are You Ready to Make It Happen at Mondelz International

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelz International Digital Services to lead in the development of tools frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales finance marketing customer service and logistics procurement HR etc.. You also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience.

How you will contribute

As a subject matter expert (SME) for processes in your area you will provide input to capabilitybuilding materials and toolkits to ensure adherence to defined processes and to identify opportunities for the development of standard tools automation digitization and application for processes in line with group priorities and strategy. In addition you will monitor key performance indicators to ensure they are aligned to strategic objectives and provide feedback to develop global capability. In this role you will also audit and manage change controls and keep track of issues and actions to ensure they are addressed on a timely basis. Working with other teams you will manage issue escalations. As an SME you not only understand but keep abreast of industrywide best practices in your area.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Your process area or capability
  • Knowledge cascading including training others and creating process documentation (for example standard operating procedures)
  • Key performance indicator reporting
  • Project management
  • Stakeholder management
  • Good communicating and interpersonal skill with judgment and decisionmaking capability and the ability to articulate ideas actively listen and read nonverbal communication
  • Engaging inspiring and influencing people
  • Analyzing and synthesizing ideas to draw objective conclusions and to write concise reports
  • Develop and implement employer branding strategies by creating compelling messaging content and campaigns to attract top talent.
  • Create compelling content showcasing company culture and employee value proposition.
  • Monitor and analyze employer brand performance metrics.
  • Manage key employer branding tools and partnerships to ensure optimal results.
  • Spearhead paid media campaigns and recruitment marketing efforts to attract hardtofill and key talent.
  • Stay up to date with industry trends and best practices.

Work schedule:

  • US SHIFT 7PM OR 8 PM IST ONWARDS)
  • Working days Monday to Friday (Work from office on fixed 3 days. WFH on fixed 2 days)

Relocation Support Available

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!

Our people make all the difference in our succes

Mondelz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.

Excited to grow your career

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS PLEASE CONTACT THE RECRUITER

Job Type

Regular

Service Operations (Delivery)

Global Business Services

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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