Immigration Program Assistant

Position Title:

Position Type:

Hiring Range:

$22.02 $25.05 per hour

Pay Frequency:

Organization Overview:

The Katharine & George Alexander Community Law Center (Law Center) is a civil clinical program of Santa Clara University School of Law. The Law Center has the dual mission of educating law students to be lifelong social justice advocates and providing legal services for the lowincome community. The Law Center educates law students in accordance with the highest professional and ethical standards by serving individuals and communities in need with competence conscience and compassion through pro bono legal representation and education. Law students work under the supervision of experienced attorneys to provide free legal services in the areas of consumer protection workers rights immigration and their intersection with human trafficking. Our delivery model includes 1 community education and outreach 2 advice clinics and 3 fullscope and limitedscope representation cases including court and administrative hearings. Faculty and staff also serve as leaders in collaborative efforts to increase access to the legal system for lowincome individuals and communities and participate in media appearances presentations and training events.

The Law Center seeks a Program Assistant (PA) to work within our Immigration Practice. The Immigration Practice screens community members for eligibility for immigration relief provides limited representation on a variety of legal immigration cases provides training on immigration law and issues and participates with immigration and antihuman trafficking networks. The Law Centers representation focuses primarily on humanitarian forms of immigration relief (T U SIJS and VAWA selfpetitions). The Practice prioritizes providing survivorcentered and traumainformed representation in partnership with survivor services organizations.

The Program Assistant will work under the supervision of the Law Center attorneys to support the Immigration Practice in providing 1 legal representation 2 brief advice clinics 3 community education and outreach and 4 other duties as assigned to manage timesensitive immigration matters.

1. Direct Representation and Client Services

• Provide administrative support to attorneys on case development client communications hearing preparation and drafting legal documents.
• Under the guidance of (supervisor) conduct client intake and gather relevant case information.

• Maintain calendars schedule appointments and complete documents as directed by attorneys.
• General administrative and clerical duties from answering phones to filing and making copies.
• Maintain complete and accurate client files in the Law Centers case management systems shared drive and other protocols as appropriate.

Assist with data and program reporting requirements including participating in partner agency grantee and County meetings as appropriate.

2. Brief Advice Clinics

Assist with the biweekly brief advice immigration clinics including guidance and administrative support for law students as needed.

Under the guidance of (supervisor) record all relevant case information complete intake forms and safeguard information following case management protocols.

Maintain complete and accurate client data for tracking and reporting.

Address clients needs holistically through referrals.

3. Community Education and Outreach

• Support the Law Center Immigration Practice staff in developing and distributing information flyers knowyourrights presentations and materials.
• Conduct training community education know your rights and outreach in Santa Clara County.
• Collaborate with community partners to facilitate clients access to resources.

4. Other Duties as Assigned

Other similar or related duties consistent with the job description to advance the work of the Immigration Practice and office.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge skills abilities education and experience required or preferred.

Strong interest in learning about U.S. immigration law regulations policies and procedures and in working in collaboration with KGACLC staff to address legal issues clients may face including as victims of genderbased violence and lowincome immigrants.

Ability to handle confidential information with discretion.

Exercise patience and understanding communicate effectively and work comfortably with a wide range of groups including clients students faculty and staff community members volunteers and other KGACLC stakeholders.

Strong organizational skills with welldeveloped attention to detail and followthrough.

Demonstrated ability to prioritize tasks work well under pressure and meet deadlines.

Respectful of all people regardless of socioeconomic background race culture religion sexual orientation disability gender or gender identity.

Computer proficiency (Microsoft Word Excel PowerPoint) and willingness to learn other software.

Ability to use case management software systems Clio preferred

Appreciation for and understanding of the principles of Jesuit education and commitment to KGACLCs mission and goals.

Requires ability to travel independently to various locations within Santa Clara County (mileage is reimbursed).

Flexible work hours ability to work some evenings and weekends.

Education and Experience:

High School Diploma or equivalent required; associates degree or paralegal certificate preferred.

Spanish proficiency preferred but other languages including ASL welcome

12 years of experience in a legal nonprofit or office environment preferred.

Physical Demands:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act as amended the California Fair Employment & Housing Act and all other applicable laws SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill experience education or other requirements of the position and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area
• May be required to occasionally travel to outside customers vendors or suppliers.
• Will be required to work occasional night and weekend events in support of Law Center activities.

Work Environment:

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

(Examples)

• Typical office environment.
• Offices with frequent interruptions.

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara Universitys equal opportunity and nondiscrimination policies see IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally.Information about Title IX can be found at can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at. The report includes the type of crime venue and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources andand request to speak to Indu Ahluwalia by phone ator by email at

Telecommute

Santa Clara University is registered to do business in the following states: California Nevada Oregon Washington Arizona and Illinois. Employees approved to telecommute are required to perform their work within one of these states.