Receptionist
Receptionist
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Job Description
JFS Ottawa is a multiservice nonprofit community agency helping individuals and families across generations and cultures to achieve stability independence and belonging.
Core service areas include mental health and wellbeing social supports and services for seniors newcomers and diverse communities.
Our work is grounded in Jewish values and we seek to build a community through the pursuit of social justice and inclusivity.
Position Summary
Under the supervision of the Office Manager the successful candidate will be responsible for a wide variety of clerical office duties in support of agency administration. This includes greeting and screening visitors/clients answering and referring inbound telephone calls and scheduling appointments. The Front Desk Receptionist will also be responsible for administrating agency correspondence.
The successful candidate will have a pleasant and welcoming personality as this is a customer service role and represent the agency to existing and prospective clients.
This role pays between $18 and $20 an hour for twentysix 26 hours a week.
Qualifications and Requirements
Customer service experience
2 years of direct work experience in a receptionist capacity.
Strong knowledge of Microsoft Office products including Excel Word and PowerPoint.
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills
Multitasking and timemanagement skills with the ability to prioritize tasks.
High school diploma or an acceptable combination of education and experience.
Strong knowledge of general office procedures
Adjusts and is flexible to meet changing work needs and demands.
Superior telephone manners and strong interpersonal skills.
Responsibilities
- Welcome visitors with a positive and professional manner
- Respond to telephone email and inperson inquiries from clients business partners and other parties.
- Refer all inquiries to the appropriate individuals divisions or departments across the agency.
- Observe and report any security issues to the Office Manager.
- Ensure reception area is tidy and presentable with all necessary stationery and material (e.g. pens forms and brochures)
- Receive sort and distribute daily mail and packages.
- Be aware of emergency evacuation procedures and help support senior management in the event an evacuation is required.
Benefits
- Various Jewish Holy days off
- Use of gym facilities
- Flexible employer
Jewish Family Services of Ottawa supports equal opportunity employment. We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Right Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting Jewish Family Services. Please contact our HR Team at with accommodation requests.
We thank all applicants for their interest however only those selected for an interview will be contacted.
Employment Type
Part-Time
