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Sales Support Officer Belfast Northern Ireland UK
About Avfuel:
Avfuel is a leading independent global supplier of aviation fuel and services. Headquartered in Ann Arbor Michigan Avfuel connects a diverse array of aviation customers with the systems and solutions needed to attract more business and to conduct operations efficiently and effectively. Airlines freight and cargo companies corporate flight departments airports and municipalities fixedbase operators (FBOs) crop dusters helicopters and the military represent just some of the customer types that benefit from Avfuels innovative fuel and service solutions.
Avfuels global network includes a fueling network of more than 3500 worldwide locations and more than 675 Avfuelbranded FBOs throughout North America and Europe. Aircraft owners and operators benefit from solutions including lessthanretail rates on jet fuel through Avfuel Contract Fuel international flight support and tripplanning solutions through Avplan Trip Support and AVTRIP loyalty rewards while FBO and airport customers have access to reliable supply advantageous training and operational systems marketing support credit and financing tax assistance and a variety of aviation insurance coverages through Avsurance Corporation.
Avfuel is focused exclusively on aviation. We continue to solicit and incorporate the insight of pilots flight departments and FBOs as we add and adapt our offerings. Were not in the business of simply selling fuel and services were in the business of connecting people companies and cultures.
Description:
The primary role of this position is sales support with associated operational responsibilities. The successful candidate will be trained to be well versed in all Avfuel products primarily focused on supporting the Avfuel Contract Fuel Network by providing dedicated support to our Contract Fuel desk.
Responsibilities:
Responsible for handling quotes and fuel authorisations for 3000 locations globally serving 4000 flight departments totalling 16000 aircraft.
Supporting the European sales team with administrative duties and follow up calls to prospective and existing customers.
Supporting operation staff with FBO and customer service duties invoice processing and light aircraft handling duties.
Promote the Avfuel/Avflight brand and contract fuel program.
Qualifications:
Must have and aptitude for phonetics and radio communications where required.
Work well under pressure coping with a diverse highly procedural industry while maintaining a flexible approach to all aspects of your work.
Must be able to resolve customer request questions and complaints regarding Avflight services or products.
Requirements:
Flexible working hours including shift and weekend work. Initially working fromlocal Monday to Friday.
In good health a medical certificate is required to grant an Airside driving permit.
All staff must comply with company Health & Safety policy in addition to operating procedures and any Ground Staff Instructions issued by the Operations Manager.
A desire to further your skill set through relevant industry training.
**Note: To apply for this role send C.V. to Ryan Hogg @
Required Experience:
Unclear Seniority
Full-Time