Event Maitre D - C Hotel
Event Maitre D - C Hotel
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Job Description
The C Hotel by Carmens is a chic retreat located in Hamilton!At the heart and soul of the C Hotels success is a remarkable team who have been nationally recognized for their sincere and attentive service flawless performance and culinary excellence. The C Hotelis part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.
If you have the desire to work as a professional Matre D in an intimate and romantic environment while looking to join a team of champions we want to meet you.
Job Types:parttime permanent flexible
Wages:$18.50 per hour
OUR AWARDS:
- Great Place to Work Certified
- Most Trusted Executive Teams 2023
- Best Places to Work in Hospitality & Retail 2023
- Best Places to Work in Canada 2024
- Best Workplaces for Women 2024
AT THE C HOTEL OUR MAITRE DS:
Are confident and enthusiastic about their role in creating memories for our guests.
Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results.
This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining and weddings. We offer part time opportunities during daytime evening midweek and is a great role for those who are looking to balance other work and/or school commitments in a fast paced exciting environment.
THE MAITRE DS AT THE C HOTEL HAVE THE OPPORTUNITY TO:
- Effectively lead by example demonstrating superior customer service skills and adaptability to customer feedback ensuring flawless of the event in accordance with Carmens Group standards.
- Responsible for creating a memorable guest experience and including menu food quality and overall experience.
- Acts as an ambassador and host of the venue serving as a liaisonbetween guests management and team members.
- Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event.
- Learn the details of menu offerings for various events.
- Deliver and serve food and beverages including but not limited to meals condiments and accompaniments.
- Assist others with side work including but not limited to clearing glasses and dishware.
- Communicate any additional meal requirements or special request to the kitchen.
- Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences.
- Exercise good judgment and demonstrate leadership abilities.
- Drive positive change in the organization.
MAITRE D POSITION REQUIREMENTS:
- Friendly professional and customer service focused
- Positive outgoing and friendly team player
- Ability to build rapport quickly with guests
- Excellent customer service skills and ability to understand and respond to individual needs and requirements
- Hospitality experience and/or Event Management courses or diploma considered an asset
- Banquet serving experience an asset
- Smart Serve Certification required
- Reliable transportation an asset
- Humble and supportive leadership style
- Flexible availability required including availability to work both midweek and on weekends during the daytime and late nights
WHAT CAN WE OFFER
- Great Place to Work Certified
- Competitive wage package
- Gratuity Program
- Pay on demand
- Flexible work schedule
- Staff recognition years of service rewards
- Group RRSP
- Worldwide hotel discounts
- Restaurant discounts
- Wellbeing programs
- Participation in staff events
- Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion creativity innovative thinking and world class service we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre TheC Hotel The Lakeview The Hamilton Convention Centrefig&lemon Catering Mercanti Specialty Foods The Arlington Hotel & Rivers Edge and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify People & Cultureupon scheduling your interview.
Required Experience:
Manager
Employment Type
Part-Time
