Data Center Engineering Operations Technician

How would you like to be a part of Earths most customercentric company You would work with teams of frontline responders who support the operations of some of the worlds most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the worlds largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated safe and secure data centers in the world. Our Engineering Operations Technicians (EOTs) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving its how we have helped define ourselves as leaders in the industry. Lets work hard have fun and make history!

Key job responsibilities
Daily building rounds to monitor and record information from electrical mechanical and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and racklevel events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM troubleshooting root cause analysis and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution and execute projects from conception to completion
Onsite support of contractors subcontractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12hours and may rotate on a predefined schedule. Some locations have oncall rotations.
Role may support more than one location/site.

Physical Requirements:
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40 pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull objects into position
Work in an environment requiring provided ear protection

A day in the life
This role acts as Amazons front line when it comes to handson electrical and mechanical equipment preventative maintenance (PM) and troubleshooting reporting to a sites Data Center Facility Manager (FM). They will maintain operate and troubleshoot missioncritical data center facility equipment including standby diesel generators and related fuel systems 3 phase electrical systems such as switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units centrifugal chillers cooling towers water systems air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment building automation systems and general facilities equipment.

About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Technical (Military/Trade School) training or 2 years of electrical or mechanical HVAC fire system experience in a missioncritical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2 years of electrical or mechanical experience
2 years experience with Microsoft Office products (including Excel Word and PowerPoint)
High school or equivalent diploma

4 years of data center operations/facilities experience
Associates or Bachelors Degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.