Postal Substation Supervisor
Postal Substation Supervisor
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Job Summary: Under general supervision the Manager of Mail Services oversees the daytoday operations of campus mail services including incoming outgoing and internal mail as well as print/mail production. This role provides supervision and training for mailroom staff and ensures highlevel customer service is delivered consistently across operations. Essential Functions (Responsibilities): Train mentor and supervise mailroom staff in all aspects of mail processing sorting and delivery. Deliver individualized training covering job responsibilities customer service safety practices and departmental policies. Maintain the departmental procedures manual and ensure compliance with all university and postal regulations. Recommend and help implement short and longterm strategies for efficient mailing processing and delivery of U.S. international and campus mail. Maintain accurate records including digital filing of check requests journal entries and other department documentation. Acquire and manage postal permits; advise departments on costeffective mailing strategies to support universitywide savings. Provide direct customer support answering inquiries related to USPS policies internal mail procedures and best practices. Sort and process incoming U.S. and campus mail including parcels and bulk mail; meter outgoing domestic and international mail in accordance with USPS regulations. Manage mailroom budgets including university and USPS postage accounts as well as procurement of supplies. Perform daily budget reconciliation for postage transactions with both the university and USPS . Follow and enforce all applicable university policies and mailing standards. Perform other duties as assigned.
Physical Demands
Physical Requirements The ability to lift and move items weighing up to 70 pounds. Physical stamina for standing walking and handling mail throughout the workday. Capability to operate mailroom machinery and perform routine maintenance.
Required Qualifications
Required Qualifications: Knowledge/Skill/Ability Excellent interpersonal and communication skills; ability to work effectively across a diverse campus community. Commitment to outstanding customer service with a proactive solutionsoriented mindset Ability to understand and follow safety procedures. Knowledge of United States Post Office regulations. Ability to follow schedules and meet deadlines. Proficient in operating and maintaining mailroom equipment including metering machines. High attention to detail and organization skills. Equivalent Education/Experience Education: Typically a high school diploma or GED is required. Experience: Minimum of 25 years in mailroom operations with at least 1 year in a supervisory role. Skills: Strong organizational communication and leadership skills; proficiency in mailroom software and equipment. Certifications: Valid drivers license; knowledge of postal regulations is essential. Special Job Dimensions: Note: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary daytoday. Major changes in areas of responsibility may occur as directed by management and will require revision of this job description.
Preferred Qualifications
None
Job Summary: Under general supervision the Manager of Mail Services oversees the daytoday operations of campus mail services including incoming outgoing and internal mail as well as print/mail production. This role provides supervision and training for mailroom staff and ensures highlevel customer service is delivered consistently across operations. Essential Functions (Responsibilities): Train mentor and supervise mailroom staff in all aspects of mail processing sorting and delivery. Deliver individualized training covering job responsibilities customer service safety practices and departmental policies. Maintain the departmental procedures manual and ensure compliance with all university and postal regulations. Recommend and help implement short and longterm strategies for efficient mailing processing and delivery of U.S. international and campus mail. Maintain accurate records including digital filing of check requests journal entries and other department documentation. Acquire and manage postal permits; advise departments on costeffective mailing strategies to support universitywide savings. Provide direct customer support answering inquiries related to USPS policies internal mail procedures and best practices. Sort and process incoming U.S. and campus mail including parcels and bulk mail; meter outgoing domestic and international mail in accordance with USPS regulations. Manage mailroom budgets including university and USPS postage accounts as well as procurement of supplies. Perform daily budget reconciliation for postage transactions with both the university and USPS . Follow and enforce all applicable university policies and mailing standards. Perform other duties as assigned.
Physical Demands
Physical Requirements The ability to lift and move items weighing up to 70 pounds. Physical stamina for standing walking and handling mail throughout the workday. Capability to operate mailroom machinery and perform routine maintenance.
Required Qualifications
Required Qualifications: Knowledge/Skill/Ability Excellent interpersonal and communication skills; ability to work effectively across a diverse campus community. Commitment to outstanding customer service with a proactive solutionsoriented mindset Ability to understand and follow safety procedures. Knowledge of United States Post Office regulations. Ability to follow schedules and meet deadlines. Proficient in operating and maintaining mailroom equipment including metering machines. High attention to detail and organization skills. Equivalent Education/Experience Education: Typically a high school diploma or GED is required. Experience: Minimum of 25 years in mailroom operations with at least 1 year in a supervisory role. Skills: Strong organizational communication and leadership skills; proficiency in mailroom software and equipment. Certifications: Valid drivers license; knowledge of postal regulations is essential. Special Job Dimensions: Note: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary daytoday. Major changes in areas of responsibility may occur as directed by management and will require revision of this job description.
Preferred Qualifications
None
Required Experience:
Manager
Employment Type
Full Time
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