Job Description
Job Summary:
Growing and reputable insurance carrier is seeking an Accounts Receivable Manager/Manager of Billing & Collections to join their finance team.
RESPONSIBILITIES:
Manage the Accounts Receivable and Collections Process
- Cash Application. Ensure accurate recording and application of customer payments.
- Manage the AR Email Workflow. Ensure timely handling of emailed communications.
- Account Reconciliation. Perform customer account reconciliations resolving any discrepancies.
- Customer Bankruptcy. Ensure writeoff of customer balances and prepare proof of claim documents in the event of bankruptcy.
Leadership and Supervision
- Provide leadership guidance and support to the AR team.
- Ensure AR team members are properly trained and have skills needed to perform their roles effectively.
- Review and approve customer account credit and debit sheets as well as disbursement requests.
Answer Customer Questions and Resolve Customer Disputes
- Communicate with customers as necessary to resolve billing or payment issues.
- Collaborate with other teams to resolve billing disputes and complaints.
- Investigate and resolving collection disputes and negotiate payment plans.
- Research and reconcile unposted cash receipts.
REQUIREMENTS:
- 5 years of experience in accounts receivable and collections with 3 plus years in a managerial role.
- Excellent communication and negotiation skills.
- Strong Excel skills.
- Analytical and problemsolving skills with attention to detail and the ability to work in a fastpace deadlinedriven environment.
- Insurance experience a plus but not required.
COMPENSATION:
Salary: $32 to $37/hr $66560$76960 Depending on experience
Excellent benefits including:
- Health Dental Eye and Life Insurance
- Optional Supplemental Life Insurance
- Optional Disability Insurance
- 401K Program with Generous Employer Match
- Paid Time Off (Accrued per Pay Period)
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Required Experience:
Manager