Bin Consultant
Bin Consultant
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
The Bin Consultant role begins with answering the phone in a positive manner and providing exceptional customer service consults with customers estimates and writes quotes for projects and provides solutions while building lasting customer relationships.
Responsibilities:
Qualifications:
The Bin Consultant role begins with answering the phone in a positive manner and providing exceptional customer service consults with customers estimates and writes quotes for projects and provides solutions while building lasting customer relationships.
Responsibilities:
- Book customer needsand provide quotes.
- Answer customer calls emails and texts with a friendly professional and prompt attitude.
- Troubleshoot and resolve issues with customer orders.
- Communicate effectively with Dispatch and other team members to ensure smooth operations.
- Assist with driver dispatching and serve as backup for routing.
- Help GM with truck maintenance transport to and from shop.
- Monitor company emails and capture new leads for followup.
- Track sales close ratios and follow up on leads and estimates.
- Perform some administrative tasks as required.
Qualifications:
- 1 year of Customer Service experience preferred.
- Computer savvy with intermediate Microsoft Office skills.
- CRM software experience preferred.
- Strong order entry and processing skills.
- Excellent phone etiquette and customer service abilities.
- Data entry experience.
- Highly organized outgoing and motivated with a professional and personable demeanor.
- Comfortable with speaking on the phone and building relationships.
- Trustworthy and capable of multitasking.
- Experience in customer service and sales is a plus.
- Ability to assist with basic logistics and truck maintenance support.
Required Experience:
Contract
Employment Type
Full Time
Key Skills
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