Field Service Engineer Dynamic Positioning
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Job Description
Are you ready to be at the forefront of representing Kongsberg to our global clientele Were expanding our team and seeking a skilled DP Service Engineer to join our Global Customer Support (GCS) department based in Doha Qatar
As a Field Service Engineer specializing in Systems your primary responsibilities will include the installation and commissioning of Kongsbergs Dynamic Positioning and Joystick Control Systems encompassing both software and hardware components. This entails tasks such as vessel modeling thruster tuning interfacing and inhouse engineering. Additionally you will handle Acoustic Positioning Systems (HiPAP) various reference systems and sensors from Kongsberg Seatex along with Bandak Tautwire systems both on vessels and in shipyards globally.
Your role will extend to performing oncall and planned services as well as maintenance duties on sailing ships. Moreover you will provide inhouse technical support to our clientele. We seek individuals with the requisite qualifications who align with our values: determined innovative collaborative and reliable. If you possess a strong motivation for worldwide travel and support activities you may be the ideal candidate for this position.
Key accountabilities
- Install and commission Dynamic Positioning and Joystick Control Systems Acoustic Positioning Systems (HiPAP) various reference systems & sensors from Kongsberg Discovery and Bandak Tautwire systems.
- Conduct inhouse engineering and onboard commissioning of DP Software including tuning vessel models software upgrades and interface modifications.
- Perform system maintenance tasks and conduct performance assessments.
- Offer technical support to both internal and external customers.
- Support troubleshooting configuration and repair of products and related units.
- Conduct oncall services system acceptance tests installations upgrades onboard training fault analysis and rectification work at customer sites and installations.
- Be available for emergency callout services including nonoffice hours to provide fast and efficient assistance within Qatar Middle East and Worldwide.
- Execute assigned tasks to meet customer deadlines and expectations effectively.
- Collaborate closely with the Product Center for timely updates and continuous knowledge enhancement.
- Play a role in shaping the future strategies of the marine industry focusing on digitalization and decarbonization efforts.
Qualifications and Experience
- Bachelors degree or equivalent in electronics instrumentation or related fields. Alternatively substantial relevant work experience can offset the absence of formal education.
- Additional training and certifications in the Offshore / Oil & gas industry such as BOSIET and H2S are advantageous.
- Meet health requirements that apply for offshore work.
- A minimum of 3 years of handson experience with Dynamic Positioning system field services.
- Proficiency in English both written and verbal enabling effective communication.
- Demonstrated enthusiasm for global travel and engagement in support activities showcasing a high level of motivation and adaptability.
Key Skills:
Prioritize customer satisfaction and maintain a serviceoriented mindset.
Take proactive steps drive initiatives and take ownership of outcomes.
Uphold company guidelines and procedures while executing plans with dedication.
Employ a systematic approach anticipate needs and set clear priorities for task completion.
Assess intricate issues thoughtfully and devise rational solutions.
Foster teamwork by sharing knowledge experiences and supporting collective goals.
What we can offer you
As a field service engineer you will get a chance to work with leading technology in an industry which is working towards more environment friendly and green solutions. You will collaborate with people from different cultures and travel the world. You will be an important contributor in an exclusive technical challenging and fun environment. Exposure to a high degree of personal development and career opportunities within Kongsberg Maritime. Opportunities to expand your knowledge to other product areas.
Work location
Doha Qatar Middle East & Worldwide
Points of contact
Narinder Singh General Manager
Start date:
On or before 15th August 2024
At Kongsberg we thrive on tackling formidable challenges and achieving exceptional performance even in the most extreme conditions. We achieve this by developing outstanding products and services aimed at delivering maximum benefits to our customers.
Kongsberg Maritime a subsidiary of KONGSBERG stands as a global leader in marine technology offering innovative and dependable technology solutions across various sectors including merchant shipping offshore operations subsea exploration and naval activities. Headquartered in Kongsberg Norway our company boasts manufacturing sales and service facilities spread across 34 countries. As part of the larger KONGSBERG group we contribute to delivering hightechnology systems and solutions to clients in the oil and gas industry merchant marine defense and aerospace sectors.
Within our Global Customer Support division we oversee services upgrades and support for Kongsberg Maritime products in the aftermarket. With a dedicated team of 2300 employees spanning 35 countries worldwide we ensure the smooth operational lifetime of over 30000 installations. Our focus remains on costefficient delivery of services upgrades and spare parts ensuring the availability and predictability our customers rely on.
Read more about our products and company here:
Kongsberg Products
Positioning Systems
Positioning Systems
Systems
and values
CLASS through people technology and dedication
Employment Type
Full-Time
