Support Worker Independent Supported Living
Support Worker Independent Supported Living
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Job Description
Support Worker (Independent Living)
24127per annum car user allowance of 900 pa Bath
Full Time Permanent 37 hours per week
Closing Date: 5th May 2025
Do you want a role where the work you do makes a positive difference to peoples lives
Can you easily build effective relationships with a wide range of people
Do you possess excellent listening skills and able to recognise what it is that our customers want Then having the commitment to achieving the best possible outcome for them
If your answer to these questions is yes we have an exciting and rewarding job opportunity within a fastgrowing service.
Curo a leading Housing Association in Bath is seeking a committed individual to take on the position of Support worker to join the Independent Living Service team which forms part of the care and support element within Curo.
Why join Curo
At Curo were not just about providing housing and care for our customerswere about building futures. We believe our colleagues are the cornerstone of our success and were committed to ensuring each colleague has the opportunity to grow learn and advance. With our forwardthinking strategy were constantly exploring a wide range of dynamic projects and career progression opportunities designed to inspire and engage.
We embrace a valuesdriven culture that revolves around Care Respect Openness Fairness and Trust.
- This means delivering exceptional customer service while treating all individuals warmly and honestly.
- We value diversity tailor services where possible and maintain transparent inclusive communication.
- Our ethical commitment ensures consistency and decency in our treatment of others even when challenges arise.
- Trust is paramount as we entrust our team customers colleagues and partners to act with integrity and make decisions for the right reasons.
Whether youre looking to make a difference in the community develop your skills or take your career to the next level Curo is the place where your ambitions become achievements.
The Independent Living Service
- The Independent Living Service (ILS) delivers person centered support to individuals who reside in the B&NES Bristol South Glos and North Somerset area.
- Our Independent Living Support Workers work with people to identify support needs and establish a bespoke plan to support people to continue living independently in their own home and communities.
- The level of support can range from the installation of a personal alarm system for added safety right through to weekly visits where we can seek to maximise income arrange aids and adaptations support with shopping help plan medical appointments and much more.
What youll be doing
As a support worker within the Independent Living Service no two days are ever the same primarily you will be:
- Working with people to support them live independently within their own homes.
- Managing your own customer case load building effective rapport and trust allowing you to fully understand the needs of your customers.
- Youll work with diverse partner agencies to identify appropriate support to enable customers to successfully live independently.
More about you
The successful Support Worker will ideally have the skills and background listed below:
- We are looking for proactive and enthusiastic people with an approachable personality these are the key core traits a successful Support Worker require.
- You will be able to demonstrate excellent time management and organisation skills.
- Youll be comfortable with dealing with challenging conversations remaining confident and firm whilst being respectful and considerate.
- Youll have the skills to listen to and recognise what it is that our customers really want and be committed to achieving the best possible outcomes.
- You will be able to demonstrate a good understanding of ICT Software such as Outlook and Microsoft Office. Experience of working with mobile Apps is desirable.
- You will be able to work effectively without judgement but with a strong sense of professional boundaries.
- You will understand the need for support planning risk assessment and inspiring customers to recognise and achieve their goals.
- Youll have good resilience and an understanding of the issues faced by vulnerable adults living in the wider community.
- This role will involve travel throughout B&NES predominantly but may include Bristol and North Somerset for annual leave cover. This means a driving license access to transport with business insurance and ability to transport customers is essential.
You will need to complete an enhanced Disclosure and Barring Check for this role which we will do for you when you start.
What youll get in return
We believe youll have a job that makes you feel good about what youre doing and help us to make a difference to our customers lives every day.
So in return for all your hard work not only do our Support Workers get a great salary but we also offer:
- 26 days annual leave (plus public holidays) rising to 29 days after 3 years service
- An additional days leave on your birthday
- Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10
- Annual Homes for Good Reward.
- Life Assurance Policy (up to 6x your annual salary)
- Flexible Benefits including the ability to buy up to 5 days additional annual leave gym membership Health Cash Plan Computer Scheme Green Cars Cycle to Work
- Perks at Work access to 1000s of discounts online and instore.
- Employee Assistance Programme (EAP) providing friendly impartial advice on financial health work or mental wellbeing.
- Free Parking at many of our Offices.
INDLOW
About Curo
Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. Were one of the largest housing associations in the South West and an expanding house builder using our profits to create more affordable housing in our communities.
Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers.
Were proud to say that since 2016 we have been ranked by Best Companies as being in the UKs top 75 Large Companies to work for. Were also listed in the top 10 best housing associations to work for in the country and among the top 25 best companies to work for in the South West!
One more thing
We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised disability confident employer and we have also signed up to the Social Housing AntiRacism Pledge (SHARP). We guarantee to interview all disabled black or minority ethnic applicants who meet the minimum essential criteria for our vacancies.
If you need support to assist you to make an application or attend an interview then please email our recruitment team at and we will be happy to help.
Benefits
Birthday leave
Holiday trading
Hybrid working
Life assurance
Online shopping
Pension
Documents
Employment Type
Full-Time
