Administrative Technician Senior - Economic Support Independence

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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The Department of Social Services is seeking a highly qualified individual for the position of Administrative Technician Senior to provide highlevel administrative support to the DepartmentDeputy Director Senior of Economic Support & Independence Division. This position requires independent decisionmaking for routine transaction processing in accordance with established rules policies and procedures. In addition to administrative support incumbents may perform program and event logistics and customer support including providing specialized program information.

• Serving as the Divisions receptionist and providing varied administrative support to the Deputy Director
• Preparingcorrespondence related to hiring promotions special assignments and assists Deputy Director with all new hirerelated documents/activities
• Preparing reports correspondence schedules memos presentations and meeting minutes
• Preparing sorting prioritizing and distributing incoming and outgoing mail and maintaining computer tracking system for electronic mail
• Scheduling appointments meetings conferences training events and maintaining calendars and faxing and copying documents
• Monitoring inventory and ordering supplies
• Initiates conference payments travel advances/settlements and/or payroll and overtime reconciliation
• Receiving and following up on phone calls/other communication from internal and external customers etc.
• Other related duties as assigned

**City of Richmond Department of Social Services employees may be required to work during times of declared emergencies.***

KNOWLEDGE SKILLS AND ABILITIES:
Considerable knowledge and experience with software such as Microsoft Word Excel and Outlook Administrative and clerical procedures and business principles and managing files and records and designing forms.

Demonstrated skills in entering data accurately; maintaining confidentiality; utilizing critical thinking and analytical skills to solve problems and demonstrating excellent customer service.

Demonstrated ability to follow established procedures; work independently with little supervision; use sound judgement and decisionmaking; attention to detail and prioritize multiple responsibilities.

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED
• Three years of related clerical or office support experience.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING CERTIFICATIONS and/or OTHER SPECIAL REQUIREMENTS:

• A Notary Public designation may be required for some assignments.

PREFERRED QUALIFICATIONS:

• Associates or Bachelors Degree in Businessrelated field and three 3 or more years of relevant experience
• Demonstrated skills in operating computers and using word processing spreadsheets email database presentation software applications and the Internet
• Data entry skills with attention to detail and accuracy
• Excellent customer service skills and ability to interact in a professional manner with all levels of agency personnel and a diverse public including all those seeking social services
• Knowledge of alpha/numeric filing systems
• Ability to communicate effectively both verbally and in writing
• Ability to proof documents for grammatical corrections
• Working knowledge of basic math accounting and/or bookkeeping

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

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