Principal Employee Experience Devices Services Leadership Culture

Amazon Devices & Services (D&S) is seeking a forward thinking organization development and culture expert to optimize and amplify our employee experience globally. Specifically they will leverage both quantitative and qualitative data and insights to articulate how our organizational culture needs to shift or scale so that employees feel empowered to grow their careers develop new skills and abilities and meet the needs of our customers. Additionally this leader will be highly skilled in employee engagement strategies and experience design.

This leader will excel at operationalizing programs and services for scale and sustainability across geographies working with a range of employee demographics (i.e. frontline employees and executives tech vs nontech etc.. They will work crossfunctionally i.e. talent management research science business leaders to deliver results.

To be successful in this role this leader will need to lead without authority partner with customers and stakeholders to align strategies and levelset on expectations and operate with a highlevel of autonomy to deliver solutions which are on time on budget and yield measurable results. This leader will need to effectively navigate difficult conversations manage tradeoffs and be able to rollup their sleeves.

This is an individual contributor role and will report to the Head of D&S Leadership and Culture.

Key job responsibilities
Partner with crossfunctional teams such as Employer Brand/Talent Acquisition Research Science Internal Comms Public Relations and our Human Resource Business Partners to develop a comprehensive employee engagement and experience strategy
Surface and aggregate insights from disparate employee listening systems i.e. pulse surveys and exit interviews to define what employees want need and prioritize
Develop quarterly executive reports that highlight strengths and opportunities in employee sentiment and strategies for amplifying our culture
Develop and implement project plans that articulate clear milestones dependencies communication plans and deliverables
Mobilize the talent ecosystem i.e. HRBPs DEI practitioners recruiters managers etc. to work together towards a shared vision and tangible results
Conduct employee interviews and focus groups to help fill in the gaps and contextualize quantitative data

A day in the life
This leader will develop a comprehensive strategy for employee engagement and experience including how we socialize Devices and Services Ways of Working to internal and external audiences. They will excel at building relationships creating a strong crossfunctional network that enables them to deliver results. They will be the primary POC on employee sentiment data a key thought partner to our internal comms and employer brand teams to address employee recognition and rewards and provide insights and perspective to our most senior leaders on what employees want and need to do their best work and advance their careers.

About the team
Talent & People Analytics (TPA) is an interdisciplinary team of talent engineering science and leadership experts that make up Talent Management People Analytics Innovation and Research (PAIR) and Leadership & Culture teams. Our mission is to create a talent culture where all inventors and builders thrive. We accomplish this by enabling diverse highperforming teams and improving the way leaders identify attract develop and retain talent.

Ten or more years of related experience including organization development human resource management leadership development and employee listening
Two or more years of related experience in mass communications and employee engagement
Experience with Microsoft Office applications especially Outlook Word Excel PowerPoint and SharePoint

Experience managing thirdparty vendor relationships and projects
Advanced education (MS MA PhD)
Professional certification in Program and/or Project Management
Certification or formal education in organization development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134800/year in our lowest geographic market up to $222800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.