General Manager- Over Easy
General Manager- Over Easy
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Over Easy
Job Position: General Manager
Supervisor: Market Partner
Overall
- Supervises and achieves the highest standards in the overall operation of
food and service areas in Over Easy
- Directs and supervises proper staffing service product quality and guest satisfaction
in harmony with Over Easys Core Values
- Directs and supervises a well maintained clean and safe facility fixtures and equipment
- Directs and supervises financial controls forecasting and budget goals
- Initiates the restaurants marketing plans
- Leads by example maintains strong leadership organizational and decisionmaking skills
- Communicates clearly and effectively
- Provides a positive and safe work environment
Core Values & Over Easys Operating Policies
- Upholds core values policies and standard of Over Easy
Employees & Staffing
- Oversees all FOH staff
- Assists and proactively helps with BOH staff
- Conducts hiring processes
- Maintains scheduling and implementation of all training and development programs
- Is the primary lead in training and overseeing development of new staff
- Conducts performance reviews for FOH employees
- Conducts ongoing training in areas of service alcohol food and personality for staff
- Takes note of disciplinary action/termination as needed
Service Standards
- Oversees implementation and maintenance of all Plated Projects service standards
- Ensures compliance with all Over Easys standards procedures methods and techniques
- BOH Ensures that Over Easy standards of food quality and consistency are always met. In addition to adhering to County Food and Health Safety Guidelines.
- FOH Food delivery service and guest experience standards. Oversees accuracy quality and timeliness of all dishes and beverages leaving the kitchen and bar
Product Standards
- Maintains impeccable knowledge of Over Easy menu dishes ingredients and recipes
- Maintains extensive alcohol beverage service standards ID checks over serving etc
Guest Relation Standards
- Oversees implementation and maintenance of all Over Easy guest relation standards
- Oversees reservation system and procedures in house
- Oversees POS system and procedures
- Creates budgets and implements annual marketing plans
- Is knowledgeable of community events local businesses and competitors
- Communicates with guests and receives feedback good or bad
- Welcomes and acknowledges regulars VIPs large parties etc
- Actively engages the community to drive business and catering via schools hotels local business etc
Work Environment
- Oversees compliance with all Over Easy sanitation health and safety standards and injury prevention standards
- Oversees compliance with all Over Easy facility and equipment maintenance standards
- Helps maintain and clean and safe work environment
- Creates and maintains a positive work environment where all employees feel comfortable and are treated with respect
- Keeps moral high and staff having fun.
- Floor Door & Dcor Maintains a clean and organized Dining Room and areas visible to the guest
- Is compliant with Over Easy promotional standards and materials
- Keeps a common focus on guests entering and exiting the restaurant
- Creates a culture that is passionate about the Guest Experience from the time they enter until the time they leave
- Ensures that the environment of the restaurant will never be scarified including music TVs staff engagement
- Maintains the overall look of the Over Easy Brand
Financial Management
- Ensures proper food and beverage cost controls and procedures
- Ensures proper labor cost controls and procedures
- Monitors and complies with all budgetary guidelines
- Monitors all budget variances
- Ensures proper forecasting processes and variances.
- Maintains keeping accurate reverse labor
Communication & Presence
- Leads by example
- Maintains positive attendance record
- Attends and contributes to all weekly manager meetings
- Communicates and responds to company emails
- Completes daily manager log
- Conducts daily preshifts
- Completes daily paperwork
- Communicates in a timely manner via email to managers office staff and owners as
- needed
- Problem solves and resolves employee conflicts irate customers upset
- vendors
- Utilization of software tools to record monitor and achieve results
- Restaurant 365 Toast POS & Payroll Office 365
Requirements
Qualifications
Minimum 3 years work experience managing a restaurant with a staff of 10
Attention to detail
Strong leadership organizational and decisionmaking skills
Able to communicate clear and effectively
Able to reach bend stoop and frequently lift up to fifty pounds.
Able to work in a standing position for extended periods of time
Exceptional hygiene and grooming habits
Required Experience:
Director
Employment Type
Full Time
Key Skills
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