Engagement Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Develop and maintain strong longterm relationships with clients acting as their trusted
advisor.
Collaborate with internal teams to deliver IT/Telecom solutions aligned with client objectives
and expectations.
Lead the planning and delivery of projects ensuring ontime and highquality
outcomes.
Anticipate client needs proactively resolve issues and maintain high levels of client
satisfaction.
Identify upselling or crossselling opportunities to expand business relationships with existing
clients.
Create and deliver compelling presentations reports and communications tailored to client
stakeholders.
Stay updated on industry trends and emerging technologies to provide informed advice to
clients.
Manage budgets timelines and resource allocations for assigned projects.
Ensure compliance with contractual obligations and corporate standards.
Bachelors degree in Information Technology Telecommunications Business Administration or
a related field.
3 to 5 years of experience in client engagement account management or similar roles in the
IT/Telecom industry.
Strong understanding of IT/Telecom services and solutions including network infrastructure
software development or managed services.
Exceptional communication negotiation and interpersonal skills.
Proven ability to manage multiple clients and projects simultaneously.
Proficiency in project management tools and methodologies.
Analytical mindset with strong problemsolving capabilities.
Employment Type
Full Time
