Our client is one of the leading telecommunication company. They are in their growth phase and are looking to hire a highly effective People Operations Manager to optimize and scale their internal operations particularly around hiring onboarding employee engagement and performance monitoring.
Role Overview:
As the People Operations Manager you will own and streamline key people processes from recruitment and onboarding to performance tracking and employee engagement.
You ll be responsible for ensuring the company attracts hire and retain highperforming talent while making the companys employee experience delightful and efficient. This role is a great fit for someone who thrives in fastpaced environments and has a strong bias for systems thinking structure and clarity.
Key Responsibilities:
1. Hiring & Recruitment Operations
- Oversee and streamline endtoend hiring processes across all departments.
- Maintain structured hiring pipelines role scorecards and candidate databases.
- Collaborate with recruitment agencies to ensure timely and alignment with team needs.
- Improve and document the hiring playbook for the company.
2. Onboarding & Offboarding
- Improve our current onboarding experience to ensure highimpact onboarding experience for new hires.
- Ensure all team members have access to the tools information and expectations they need within their first week.
- Manage offboarding processes and exit interviews to extract key learnings.
3. Process Automation & Systems
- Create a single source of truth for internal documents SOPs and employee resources.
- Automate key HR workflows such as offer letters performance tracking and pulse surveys.
- Support the implementation of HR tech and systems (e.g. Notion Deel Gusto etc..
4. Employee Experience & Culture
- Lead internal communication and updates.
- Drive culturebuilding initiatives employee satisfaction checks and feedback loops.
- Facilitate team bonding virtual town halls and internal checkins.
5. Performance & Compliance
- Maintain employee records role documentation and performance agreements.
- Collaborate with department heads to ensure performance reviews are timely and productive.
- Monitor team health and suggest improvements in structure or alignment.
Requirements
- 4 years of experience in People Operations HR or Talent Management in a startup or highgrowth tech company.
- Strong background in building scalable HR systems and recruitment processes.
- Excellent project management skills can juggle multiple priorities and execute fast.
- Outstanding written and verbal communication.
- Strong organizational skills with an eye for documentation and clarity.
- Previous experience implementing or managing HR tech tools is a plus.
Benefits:
- Build the foundation of an organization helping thousands of African businesses scale.
- Lead highimpact people initiatives that directly influence the companys growth trajectory.
- Join a fastgrowing team where your work is deeply valued and visible.
- Competitive salary opportunity for performancebased incentives.
- Culture of ownership transparency and innovation.
Note: Only shortlisted candidates will be contacted