drjobs HR Analyst II

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1 Vacancy
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Job Location drjobs

Walkersville, MD - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Serve as the main contact for servicerelated inquiries from recruitment managers employees and other HR team members.
  • Ensure the complete resolution of HR requests including tracking and tracing.
  • Offer outstanding customer service by promptly resolving queries and issues really committing to providing a highend user experience.
  • Stay knowledgeable about business operations structure and key contacts to provide adhoc support and advice during HR calendar events.
  • Monitor the quality of transactional work produced by the Hubs and key HR service metrics.
  • Offer proactive advisory services on HR processes for HR Business Partners and line managers.
  • Maintain regular contact and conduct reviews with HR teams for assigned areas demonstrating an awareness of business area support sitespecific strategies and challenges.
  • Collaborate on sitespecific projects as needed maintaining a working knowledge of global and sitespecific HR policies and procedures.

Requirements:

  • Bachelors Degree or equivalent experience required preferably in Human Resources or a related field.
  • HR Certification is a plus.
  • Proficiency in Microsoft Office products; HRIS experience preferred (Workday).
  • Previous experience in a human resources role with ticket management and employee relations experience preferred.
  • Outstanding customer service orientation with strong followup skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Demonstrated approach to improving processes with flexibility and a willingness to learn.
  • This role is crafted for individuals who are ambitious and determined to successfully implement HR services that make a genuine difference.
  • The position follows a hybrid schedule of three days onsite and two remote days after full training aligning with a Monday to Friday business hours framework.

Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Contract

Employment Type

Contract

Company Industry

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