As an FCL coordinator you will be responsible to coordinate the delivery of FCL shipments in accordance with customer delivery instructions utilising Expeditors approved transport providers whilst avoiding storage charges. You will have the autonomy to provide exceptional customer service both internally and externally while applying the company standards and processes to effectively handle smooth deliveries ensuring we are compliant with company and government regulations at all times.
Key Responsibilities:
- Customer Service: You will be responsible for communicating effectively with customers and service providers to ensure a compliant and complete shipment process in a timely manner whilst documenting customer needs for future use and striving for excellence.
- Operational Excellence: You will take ownership of understanding and complying with Expeditors internal process standards to complete timely accurate and compliant deliveries customer billings and system updates.
- Service Provider Relationships: As a Transport coordinator you will build strong partnerships with Service Providers including shipping lines transport companies and freight yards to ensure you client is serviced to a high level.
Qualifications :
- Freight Forwarding experience is a must
- FCL Cartage knowledge required LCL and Air experience preferred
- Competent use of Microsoft Office (Excel Outlook etc)
- Experience with Expedient and the ICS system
- Courteous communication and phone manner
- Proactive approach to problem solving
- Full working rights in Australia
Additional Information :
- Employee Health: You and your health are important; Expeditors will support you with an attractive health insurance package
- Compensation Programs: Uniquely Expeditors our commissions and bonuses are industry leading
- Career and Personal Development: Developing you and your skills not only for todays role but for those in the future
- Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan
- Financial Security Join Expeditors knowing that your job and financial security are safe from the effects of the global economy
- Employee Appreciation: As our greatest asset we understand the importance of showing our appreciation respect and acknowledging the value you bring through employee engagement
- Enhancement Leaders: Through utilizing technology solutions and focusing on continuous improvement strategies we continue to evolve our roles and processes to improve efficiency and job satisfaction
Remote Work :
No
Employment Type :
Fulltime