Consultant Services Coordinator

• Assist the General Manager with new consultant onboarding and governance matters as required including induction and operational briefing.
• Assist the General Manager with consultantrelated events.
• Respond to scheduling requirements and changes as necessary to maximise the booking rate of available consultant appointments.
• Proactively engage and follow up consultants to obtain and influence future appointment availability (target is 3 months in advance) in line with required targets.
• Submitting a summary monthly (EOM) to management for the future 3 months regarding utilisation trends consultant unavailability etc.
• Manage any special requests and send reminder notices to consultants for special appointments.
• Advise consultants of any changes to the scheduled availability.
• Provide specific consultants with weekly schedule summaries.
• Manage and fulfil any personal or special requests from the consultant.
• Assist with CV updates and ensure expert accreditations training and information is kept uptodate.
• Provide administrative support to the consultant(s) as necessary to support the effective delivery of their services to Lex Medicus
• Inform consultants of upcoming legislative training if accreditations are not held.
• Manage the booking and scheduling of regional consulting rooms.
• Visit consultants working in their own consulting rooms as required.
• Liaise with MedHealth travel team and consultant to assist with any travel queries/bookings for out of office assessments.
• Chaperone as required.
• Scheduling & managing court attendances including teleconferences and conclaves.
• Creating Editing & Archiving schedules in Practice Manager as per consultant availability and required slots.
• Auditing of bookings (check with consultants 3 months in advance that all dates provided are still correct).
• Ensure off site clinic service delivery is effectively coordinated.
• Management of Consultant Portal queries training and resource library;
• Ensure that facilities are suitable for expert needs;
• Identify risks and opportunities relating to service and schedules with experts;
• Build rapport with medical experts identifying and assessing their needs to achieve satisfaction and retention
• Participation in regular business development updates and training as part of weekly team meetings;
• Promotion of Lex Medicus on LinkedIn & other platforms;
• Attending Lex Medicus seminars functions and training days as required;
• Business development communications with consultants in line with medical engagement strategy and business objectives.

Qualifications :

Qualifications and Experience:

• Consultant acumen to drive business growth profitability quality initiatives and marketing activities. 
• Experience in medico legal legal insurance IME or National Scheme related industries.

Specific Knowledge and Skills

• Consultant acumen to drive business growth profitability quality initiatives and marketing activities.
• Highly developed interpersonal skills; including an exceptional capacity to manage relationships with tact and diplomacy with our consultants.
• Legal insurance or medical industry experience highly regarded
• Outstanding organisational skills; including the ability to work accurately with a high attention to detail.
• Strong team player
• Excellent communication skills and ability to negotiate successful outcomes with consultants
• Attention to detail
• Professional & immaculately presented
• Adaptable and reliable

Additional Information :

Why join us

• Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel) Novated Leasing Salary Packaging Employment Assistance Program Paid Parental Leave & Purchased Leave.
• Employee Referral Program Be rewarded for successfully recommending great talent.
• Thorough induction ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.

You are welcome here.

Our fastgrowing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

Remote Work :

No

Employment Type :

Fulltime