Night Manager - 6 months fixed term
Night Manager - 6 months fixed term
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Job Description
As the Night Manager you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep you serve as the reliable point of contact addressing latenight guest inquiries maintaining security and managing minor maintenance matters all to uphold the hotels exceptional reputation. This is a Full Time Fixed Term Role until October 2025.
Primary Responsibilities
Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift
Deliver continuous customer service throughout the evening encompassing checkins checkouts and addressing guest inquiries
Manage the reception desk and oversee night audit and reporting procedures
Uphold overnight property security standards
Assist in preparing for the daytime teams operations
Role to cover Saturday and Sunday shifts
Skills and Experience
Previous experience in Night Audit and/or Accounts is highly valued as this role can serve as a steppingstone to various opportunities in operations or finance
A positive demeanour and capable of working independently
Hold a sincere commitment to customer service and the technical proficiency to execute nightly front office transaction audits
Quick thinking customercentric trouble shooter with a proactive approach to crafting and delivering memorable guest experiences
A keen eye for detail to ensure accurate daily revenue capture and reporting
Accor Benefits
ALL Heartist Membership Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts Available on a range of accommodation services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program Earn status & reward points on your worldwide stays
Learn Your Way Support your career development with access to Accors industry leading training platforms Accor Academy and Typsy
Build Your Network With more than 300000 Accor professionals globally sharing the same guest passion you have the ability to grow your hospitality network worldwide
Worldwide Opportunities We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5000 across 110 countries offering limitless opportunities to grow your career
Additional Information :
Quay West Suites Melbourne is part of the Accor Group. ACCOR HOTELS is the worlds largest and fastestgrowing hotel group with a network of more than 4000 properties in over 90 countries. We offer exceptional opportunities for career development across muchloved brands ranging from wellknown fivestar luxury hotels to budget lodgings as well as a variety of employee discounts and benefits world wide!
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
So when will you join us Click Apply to begin your journey with Accor Hotels
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
