Instrument Field Service Engineer
Instrument Field Service Engineer
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Job Description
In this position we are seeking a Field Service Engineer who will manage overall support of our customers instrumentation installed base to insure customers expectations are met and exceeded to the highest level of professionalism. You will be responsible for a variety of duties within a defined territory onsite at customer locations. You will manage the service needs of our installed customer base for all instrumentation including first line maintenance and repair services site installation commissioning startup and after sales support. We are looking forward to seeing your application!
In This Role Your Responsibilities Will Be:
- Carry out installation/commissioning fault analysis and repairs on Emerson instrumentation including investigation of persistent or not easily resolvable problems being experienced at customer sites
- Provide diagnostic solving calibration and start up and commissioning services
- To provide onsite customer training where required
- Be available to support the oncall Rota for instrumentation support
- To assist Sales Engineers in the demonstration our products to potential customers and to provide guidance in product application and after sales service
- Proactively identify Service/Product opportunities
- Reporting performance measures on lead generation
- Completion of all required reports certificates and relevant documents
- Full understanding of various service programs
- Assist in the preparation of support literature for Sales opportunities
- Be flexible to work throughout the British Isles offshore or abroad and work unsociable hours including weekends to support customers
Who You Are:
You show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing new ways to solve problems. You pursue everything with energy drive and the need to finish.
For This Role You Will Need:
- HNC/level in an Engineering field such as electronics computer science or control engineering
- Proven experience as an Instrument Engineer in a process control environment with a particular emphasis on installation commissioning and startup.
- Clear and effective communication skills verbal and written
- An understanding of C&I theory including Control loop configuration and tuning
- Understand of a B2B service environment
- Full clean UK driving license
Preferred Qualifications that Set You Apart:
- Experience in repair and servicing of Emerson Process Management and/or competitor products would be an advantage
- Strong IT skills
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Employment Type
Full-Time
