drjobs Parts Specialist

Parts Specialist

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1 Vacancy
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Job Location drjobs

Cincinnati, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Parts Specialist Harrison OH (Job ID: 1196
Cincinnati Incorporatedhas been manufacturing machinery since the late 1890s. We pride ourselves on a hard days work and quality. Quality is not only seen in our products but also in our team members. CI employees have shaped the reputation and culture at CI with their uncompromising integrity focus and innovation. The icing on top of the cake: CI offers a competitive and comprehensive benefits package.Are you ready for your career at CI
Position Summary and Purpose:Contribute to the overall effectiveness of Parts Department with support of our products in accordance with policies principles and procedures established by the company.
Duties and Responsibilities:
ESSENTIAL:
  • Provide parts pricing and delivery to customers and service representatives as requested
  • Maintain accurate customer information in database
  • Communicate with purchasing engineering and manufacturing to obtain timely information regarding availability
  • Support efforts to collect competitive and VOC (Voice of the Customer) data
  • Assist other departments as needed to maximize customer satisfaction
  • Commitment to company values of continuous improvement
Education and Experience:
REQUIRED:
  • High school diploma/GED
  • Two or more years related experience
Knowledge Skills Abilities Characteristics etc.
REQUIRED:
  • Ability to successfully handle customer issues promptly and in a professional manner
  • Ability to communicate effectively and accurately with customers and field service
  • Able to handle high volume of inquiries with motivation to solve customer concerns and issues
  • Exceptional customer service skills
  • Commitment to company Core Values
VALUED BUT NOT REQUIRED:
  • Adopt and promote lean practices in all activities considering the elimination of wasteful resources for any goal other than the creation of value for the end customer
Reporting to this Position:None
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands: employee is occasionally required to stand walk sit use hands to finger handle or feel objects tools or controls. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
Work environment: The noise level in the work environment is usually moderate.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
**This role does not offer sponsorship employment benefits and being authorized to work in the U.S. is a precondition of employment. You must be a U.S. Citizen U.S. National or recent lawful permanent resident to apply.
Some more amazing benefits offered by Cincinnati Incorporated:
Paid Vacations
Paid Holiday and Personal Days
Medical Insurance (including HSA)
Dental Insurance
Vision Insurance
Accident Insurance
Life Insurance: AD&D
Disability Insurance
Generous 401K Employer Match
Flexible Spending Account
Tuition Reimbursement
Employee Assistance Program
Parental Leave


Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

About Company

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