IT Coordinator
IT Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Essential Functions
- Helpdesk Support
- Provides timely and effective technical assistance to endusers
- Resolves hardware software and network issues
- Trains endusers to use equipment issued by Iris
- User Life Cycle
- Oversee the onboarding and offboarding processes
- Account creation
- Access Management
- User Training
- Equipment Life Cycle Management
- Manage procurement deployment maintenance and disposal of IT equipment
- Ensure optimal performance and compliance with Iris policies
- M365 SharePoint Azure Management
- Administer and support Microsoft 365 applications
- Manage SharePoint sites and permissions
- Oversees Azure services to ensure seamless integration and functionality
- Performs other duties as assigned
- Diagnostic Information Gathering
- Analytical Thinking
- Technical Expertise
- Initiative
- Understanding business practices approaches organization and culture
- Customer service
- Ethical practices
- Time management
- Communication (verbal and written) Ability to diagnose solve and implement fixes for technical issues
- Ability to train users one on one or in group settings
- Possess strong customer service skills as well as policy enforcement
- Have strong working knowledge of common office applications such as Microsoft Office
- Demonstrate high level of professionalism in dealing with issues of confidentiality
- Requires sitting bending stooping crawling and stretching
- Requires the ability to operate computers and multifunction devices
- Requires normal range of hearing and eyesight to record prepare and communicate appropriate reports
- Requires ability to work under stressful conditions
- Requires the ability to lift 50 pounds above the head
- Requires ability to work for extended periods of time at a computer
- Requires ability to move and install computer equipment
- Requires a high level of problemsolving and logical thinking
- Some flexibility in hours is allowed but the employee must be available between the core work hours of 8a.m. to 8p.m. and must work 40 hours each week to maintain fulltime status.
- High school diploma or GED
- Minimum of two years experience in information systems environment.
- Associate Degree in IT or closely related field.
Required Experience:
IC
Employment Type
Full Time
