Amazon Web Services (AWS) is the leading cloud provider offering virtualized infrastructure storage networking messaging analytics and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale offering over 200 fully featured services to millions of active customers around the worldincluding the fastestgrowing startups largest enterprises and leading government agenciesto power their infrastructure.
Our team is responsible for supporting the North America AWS Global Sales (AGS) organization. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse innovative team that loves translating data insights and anecdotes into Business Unit Aligned Field Enablement (FE) Lead aims to unleash the fields potential through learning that feels effortless working backwards from a line of business leaders (e.g. North America ISV FSI Retail & CPG DNB). Our organization works to enable the OneTeam to meet their goals and exceed our AWS customers expectations as Trusted Enablement Advisors by 1 Leading discovery business alignment needs analysis prioritization and crossfunctional interlock; 2 Curating orchestrating developing and/or landing enablement initiatives; and 3 Monitoring and measuring the impact of enablement initiatives. A successful candidate has experience working in teams with strong strategic and operational capabilities.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
Key job responsibilities
Translate business needs into a field enablement plan for AWS Business Units (BU).
Perform detailed needs assessments in coordination with internal resources then create develop manage and lead the successful of crossfunctional programs in conjunction with Business leaders and other key stakeholders.
Assist in the development of the strategic readiness plan program management and project management for field enablement activities
Drive of the various onboarding and alwaysboarding initiatives and programs in your assigned area.
Design and implement metrics to measure training programs impact effectiveness appropriateness and utility.
Review and manage the existing content library to determine opportunities to improve the learning experience ensure the content is current and relevant and best technology is employed.
Continually assess readiness gaps and work with the appropriate stakeholders to quickly develop the right initiatives and programs to close them.
Work with peers and leadership to scale area programs across North America
Drive alignment planning and across the various workstreams and teams involved ensuring effective communication risk mitigation and highquality delivery
Deeply understand the business context and requirements translating them into a comprehensive enablement program plan with clear milestones dependencies and resource needs
Proactively identify and resolve roadblocks escalating issues as necessary to keep the program on track.
A key part of the role is continuous stakeholder engagement facilitating regular reviews and feedback loops to incorporate evolving priorities.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
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Work/Life Balance
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AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining refining and implementing sales processes procedures and policies or equivalent
5 years of finance business management and sales operations experience
Experience working within a highgrowth technology company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79300/year in our lowest geographic market up to $169500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.