Senior Technical Implementation Manager
Senior Technical Implementation Manager
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$ 170000 - 190000
1 Vacancy
Job Description
Jaris ability to remove complexity and increase access to capital for small businesses has positioned us as a leader in the embedded lending space leading to our rapid yet mindful and stable growth. We are a Series B company led by amazing industry veterans working to democratize commercial capital access to the small business owners typically ignored or exploited by traditional and predatory banking.
Small businesses are the backbone of any economy and we insist on partnering with those who believe in offering safe compliant ethical financial products to help them succeed.
Were looking for intellectually curious people who are passionate about small businesses and startups. Youll help build unique and accessible opportunities and change the way small businesses impact the economy.
About the Role:
We are seeking an experienced Senior Technical Implementation Manager to serve as a fulllifecycle technical lead for our platform partnersfrom presales scoping through implementation and into postlaunch support.
You will own the technical relationship with our prospect and existing partners designing scalable integration solutions leading onboarding efforts and supporting partners through ongoing technical account management. This role is a critical connector between external partner needs and our internal product capabilities.
Youll work crossfunctionally with Product and Engineering to deliver exceptional partner experiences drive adoption of Jaris solutions and help shape our GTM strategy.
Responsibilities:
PreSales Solutions
- Act as the primary technical contact during the presales process for our platform partners
- Lead technical scoping sessions with prospect engineering teams identifying integration paths and constraints
- Conduct product deep dives and architectural workshops helping partners understand how our platform fits their needs
- Collaborate with internal teams to ensure smooth transition from presales to onboarding
PostSales Implementation
- Support integration efforts by guiding implementation and streamlining launch timelines
- Monitor integrations postlaunch troubleshoot technical issues with support of engineering and deliver ongoing technical account management
- Build tools and processes to scale technical onboarding and partner support
- Act as the internal voice of the partnersurfacing feedback to improve product tooling and documentation
- Develop and maintain technical documentation guides and enablement materials
Qualifications:
- 7 years of experience in clientfacing technical roles such as Solutions Engineering Software Integration or Technical Account Management
- Must have fintech experience with embedded payments banking solutions
- Proficiency in APIs Authentication mechanisms Pagination Webhooks SDKs data pipelines and embeddable UI components
- Proven ability to communicate complex technical concepts clearly to both technical and nontechnical audiences
- Demonstrated success in building and delivering working demos or POCs
- Strong problemsolving mindset with an obsession for delivering a great partner experience
- Comfortable navigating ambiguity and moving quickly in fastpaced environments
- Skilled in crafting highquality documentation for both internal and external stakeholders
Applicants located in the San Francisco Bay Area the expected annual base compensation range for this role is $170000 to $190000 USD. This salary range may be inclusive of several career levels at Jaris and will be narrowed during the interview process based on a number of factors including the candidates experience qualifications and location.
Additional benefits include:
- Company equity
- 401(k) plan with a corporate match
- Employee Assistance Program through Optum
- Commuter benefits
- Medical dental and vision benefits (PPO/HMO/HDHP options)
- Health & Financial Wellness through a Partnership with Calm Insperity & MSA (My Secure Advantage)
- Caregiver Support Program
- Flexible PTO
At jaris our corporate culture is based on integrity respect collaboration and transparency which guide all aspects of our business. As an international company we combine a diversity of cultures and invest in each individual to provide opportunities for growth and impact.
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed connect with us via email at
Required Experience:
Manager
Employment Type
Full Time
