Site HR Partner AIS BeXT Data Center Operations

At Amazon we are committed to being Earths Best Employer and the Most CustomerCentric Company. To achieve this we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience proactively listening to Builder sentiment and serving as a connector between Builders managers and HRBPs.

This is an onsite role based in the Data Centers it supports 100 of the time. It also requires travel to other site locations within the cluster on a weekly basis.

Key job responsibilities
The Data Center Operations Site HR Partner in our Builder Experience Team (BeXT) focuses on the Builder experience. In this role you will collaborate with Data Center Operations leaders HRBPs and partner teams to innovate implement and deploy HR strategies from talent and performance management compensation employee relations and other HR functions across the cluster of Data Centers you support. This role also has a special focus on leveraging Builder listening mechanisms to proactively monitor and analyze Builder sentiment trends and provide regular sentiment updates and recommended actions to site leadership and HR Business Partners. To thrive you will need a flexible skill set including the ability to manage multiple scenarios utilizing HR expertise consulting skills and influence. You will also need to connect sentiment trends and other HR data to the bigger picture goals of the operation while diving deep into the details collaborating and consulting across teams.

A day in the life
Proactively leverage Builder sentiment data to advocate for Builders needs so they feel fully engaged in the work they do and valued for who they are.
Partner with leaders at multiple levels of the organization to develop proactive strategies and goals focused on the Builder experience.
Actively engage with Builders by conducting weekly Gemba Go See (GGS) walks.
Partner with crossfunctional teams such as HRBPs Employee Relations and Labor Relations to align on Builder engagement actions.
Apply your knowledge of HR fundamentals to problem solve and influence in diverse populations
Work in a fastpaced and complex changing environment driven by continuous innovation
Consult coach and develop site leadership through decision making with empathy and sound judgement; collaborate and action on talent management processes people development and performance management compensation and employee relations issues.
Foster and role model an environment of inclusion for all Builders.
Exercise highjudgement manage through ambiguity and serve as first point of escalation for Builder concerns.
Support Builder queries and situations with discretion and expertise navigating Amazon Policies and applying high judgement as necessary. Actively promote adoption of technology and selfservice.
Collaborate and influence multiple levels of the organization ranging from Builders to senior leaders.
Conduct workplace investigations in collaboration with Builder Relations.
Own and deliver site specific people projects in partnership with site leadership

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Bachelors degree or higher in Human Resources Labor Relations Business/Management Psychology or a related field
3 years of relevant Human Resources Generalist experience

Experience working in a matrixed organization Coaching and consulting skills
Strong business and HR acumen including strong problemsolving skills critical thinking and analysis experience consulting on complex performance management cases
Employee Relations/Investigations experience
Possess conviction and tenacity and excellent written and verbal communication skills
Thrives in a highpressure ambiguous environment and able to manage multiple simultaneous priorities
Intellectual curiosity; brings insight to team and business
Ability to demonstrate highjudgement empathy autonomy and flexibility
Ability to maintain strict confidentiality regarding employee issues in Human Resources

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.