Web Operations Lead

About the Team

The OpenAI Comms Design Team (Design Studio) is pivotal in shaping and maintaining OpenAIs brand identity across all platforms and audiences. We work at the intersection of product development communications marketing engineering and researchdelivering cohesive storytelling and brand experiences.

Our mission is to communicate the advancements and benefits of AGI with beauty accessibility transparency and authenticity. Within this mission the Web and Digital Experience Team plays a critical role in creating managing and scaling web and digital programs that reflect OpenAIs brand and global objectives fostering companywide collaboration and innovative solutions.

About the Role

We are seeking a Web Executive Producer to lead and orchestrate complex web and digital initiatives that strengthen OpenAIs online presence. In this role you will develop strategies drive project and ensure seamless coordination between crossfunctional teams including design development engineering communications and external partners.

You will be responsible for managing the full lifecycle of digital projectsranging from global website revamps to innovative digital experienceswhile ensuring alignment with OpenAIs brand scalability needs and usercentric values.

In this role you will:

• Develop and execute strategies for largescale web and digital programs aligned with OpenAIs global objectives.

• Identify and prioritize digital initiatives that enhance user engagement and brand presence.

• Lead and coordinate crossfunctional teams ensuring alignment between design development engineering and communications.

• Manage internal and external stakeholders to drive project clarity efficiency and timely delivery.

• Oversee the globalization of OpenAIs digital platforms ensuring content scalability localization and adaptability across diverse markets.

• Implement infrastructure strategies that ensure high performance reliability and security at scale.

• Stay at the forefront of digital trends leveraging emerging technologies (including AI) to create innovative web experiences.

• Collaborate with design and development teams to deliver highquality onbrand digital products.

• Establish and maintain project management best practices ensuring clear communication transparency and accountability.

• Monitor key performance indicators (KPIs) using datadriven insights to optimize web strategies and user engagement.

You might thrive in this role if you:

• Have demonstrated experience in leading digital/web programs with crossfunctional teams in a fastmoving environment.

• Possess deep knowledge of web infrastructure management including reliability scalability and security best practices.

• Are proficient in project management tools (e.g. Asana JIRA Trello) and familiar with content management systems (e.g. WordPress Contentful).

• Understand web technologies (HTML CSS JavaScript) and can effectively communicate technical requirements and solutions.

• Have a proven track record of globalizing digital platformsensuring localization accessibility and cultural relevance.

• Excel in information architecture (IA) and content strategy focusing on userfriendly navigation and content delivery.

• Utilize web analytics tools (e.g. Google Analytics Adobe Analytics) to drive datainformed decisions and improvements.

• Are passionate about innovative web design and leveraging AI technologies to enhance digital experiences.

• Bring excellent communication skills enabling you to translate complex ideas into clear action plans.

• Have experience managing teams or vendors to execute largescale digital projects.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that generalpurpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race religion national origin gender sexual orientation age veteran status disability or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via thislink.

OpenAI Global Applicant Privacy Policy

At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.