Crossroads Community Center Manager

Come Join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the Hiring Process section below to learn more.

New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.

Are you a communityminded leader with a passion for recreation and making a difference The City of Bellevues Parks & Community Services Department is looking for an experienced professional to manage Crossroads Community Centera vibrant welcoming space where people of all ages and backgrounds come together. This is your opportunity to lead meaningful work in a role that blends leadership innovation and equity ensuring programs not only engage the community but also generate a lasting positive impact.

As a Community Services Supervisor you will lead the daytoday operations of the Crossroads Community Center guiding a dedicated team while fostering a welcoming dynamic environment for all ages and backgrounds. This includes planning and evaluating culturally responsive programs supervising staff managing facility logistics and maintaining strong partnerships with local organizations schools and residents. Youll bring a creative approach to programming and ensure quality service delivery that reflects the diverse and evolving needs of the Crossroads community.

At the City of Bellevue youll be part of a team committed to providing exceptional customer service upholding the public interest and being a part of the community vision. Our people bring unique skills and qualities to the table embrace the values of honesty accountability and commitment to service and take pride in the work they do.

City Council Vision Statement: Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past.

Bellevue Parks & Community Services Vision: In Bellevue everyone can connect to each other and to nature through experiences that help them to live grow and thrive.

Bellevue Parks & Community Services Mission: We build a healthy community through an integrated system of exceptional parks natural areas recreation arts and culture and a broad base of community services.

Bellevue Parks & Community Services Equity Statement: A System of Fairness Equity acknowledges and removes disparities in opportunities power and resources so that everyone can reach their full potential to thrive. Bellevue Parks & Community Services practices equity which is the responsibility of every individual in the department. Equitable access is a right not a privilege and is fundamental to our mission of serving all people. Through equitable policies and practices we cultivate ties that connect people to the fabric of our community.

• Provides positive overall leadership and strategy for staff and programs at Crossroads Community Center
• Contributes to citywide and departmentwide initiatives projects and programs.
• Develops plans promotes implements and reviews a wide range of community programs.
• Develops policies and procedures associated with program development and implementation.
• Recruits trains and supervises staff participants instructors and contractors involved in programs.
• Development of program and/or facility budgets and tracks revenue and expenditures.
• Develops pricing structure for contractor salaries and class fees.
• Develops public relations marketing strategies presentation and promotional materials as well as distribution timelines.
• Develops work plans timelines goals outcomes and appropriate evaluation measures.
• Serves as a program and facility information resource to city staff elected officials and local and regional citizens.
• Maintain the facilitys operations ensuring a safe clean and welcoming space for all.

Supervision Received and Exercised:

• Works under the general supervision of the Parks & Community Services Manager.
• Exercises supervision over program coordinators administrative support staff partially benefited staff and volunteers as assigned.

Knowledge Skills Abilities and Competencies

• Considerable knowledge of community center operations including public sector practices facility management and service delivery models.
• Considerable knowledge of budget development and management.
• Considerable knowledge of recreation program planning and development including cultural responsiveness youth and adult engagement and intergenerational programming.
• Considerable knowledge of staff supervision including coaching performance management goal setting and fostering a collaborative and inclusive work culture.
• Excellent time management and organizational skills with the ability to prioritize workload delegate responsibilities effectively and meet competing deadlines; including the ability to develop timelines assign tasks and track progress toward goals and deliverables.

• Knowledge of conflict resolution and emergency management with the ability to deescalate situations and respond calmly and appropriately to safety concerns or emergent issues.

• Ability to make sound decisions especially in highpressure sensitive or fast paced situations.
• Abilities in effective communication and interpersonal skills including the capability to give and receive constructive feedback lead with empathy and maintain positive working relationships.
• Ability and awareness to navigate organizational dynamics political climates and community relationships with professionalism and discretion.
• Technological proficiency including functional knowledge of Microsoft Office Suite and the ability to learn and apply other software systems related to scheduling budgeting communications and program registration.
• Skill in public speaking presentation and negotiation skills with a customer service mindset and a focus on community satisfaction.
• Ability to work effectively with a diverse population demonstrating cultural humility equitycentered practices and the ability to interpret and apply city policies in complex or ambiguous situations.
• Ability to use discretion and professionalism when dealing with sensitive staff participant or communityrelated concerns.

Education Experience and Other Requirements

• Graduation from an accredited fouryear college or university with a degree in recreation management the social sciences business or related field(s).
• Five or more years of progressively responsible related experience in recreation management and program planning and/or human/social servicesas well as supervisory experience.
• Or any equivalent combination of education experience and training that provides the required knowledge skills and abilities.
• First Aid/CPR certification or the ability to acquire once hired.

First round of inperson interviews will be held Friday May 30 in Bellevue WA. Virtual/Remote interview will not be available for this recruitment.

Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work involves walking talking hearing using hands to handle feel or operate objects tools or controls and reaching with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push pull lift and/or carry up to 40 pounds.
• The noise level in the work environment is usually moderately quiet to noisy depending on programs and events in the facility.
• Must be able and willing to work on day evening and weekend shifts as scheduled.
• This is not a hybrid position and all work happens onsite. This position will also be required to work on the 4^th of July on a rotating basis.

HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name address and other demographics. To help us please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter resume writing sample and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks including at least one prior supervisor.
• Some positions may require completion of a criminal background checkprior to start employment
• Some positions may require obtaining a commercial drivers license (CDL) licensures or additional certifications.

At the City of Bellevue youll be part of a team committed to providing exceptional customer service upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions our interactions and our decision making in the City of Bellevue organization is: Exceptional Public Service Stewardship Commitment to Employees Integrity Innovation and Diversity Equity & Inclusion. Youll work in an environment that is innovative collaborative future focused and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. Its what makes the City of Bellevue an exciting place to work live and explore.

Have we piqued your interest yet Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation marital status national origin genetic information disability age veteran status or any other protected status. Persons needing assistance with the application process may call the Human Resources Office ator .If you are invited to participate in the selection process and need ADA accommodations please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the EVerify program. Learn more about the EVerify program.

any technical difficulties with your application please contact the NEOGOV support line at.

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