Assistant Director
Assistant Director
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
At ChickfilA at Downtown Indianapolis we care about our people and guestsstrongly believing in creating an environment where everyone feels welcome. Our core values unite us and inspire excellence. Our behaviors serve as our compass. Our vision is to develop our people and serve our downtown community generously.
Leadership Expectations
We care. We want to create an environment where everyone can be at their best. Our leadership expectations will set the standard. This will enable us to develop people and serve our downtown community generously. These expectations are based on two primary beliefs:
- Leaders focus on their own behaviors to create an environment where all styles can be at their best.
- Leaders are talent scouts who empower others to flourish and reach their full potential.
Job Description
Our Assistant Directors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. They have a passion for people and serving others have strong character take initiative and work with a sense of urgency at all times. Assistant Directors will be given responsibility over an area of the business examples would include: Guest Experience Safe and Clean Culture Food Quality etc. An Assistant Directors two main areas of focus are completing tasks in their area of responsibility so that the restaurant runs effectively and coaching/developing team members. Assistant Directors lead by example and set the tone that others will follow.
Expected Results
- Ensure a professional environment is maintained to achieve restaurant vision
- Continuous development of leadership. Lead coach train and develop team members.
- Become the subject matter expert of all relevant systems and procedures to ensure the restaurant is productive safe clean and hospitable.
- Ensure any staffing issues are addressed through robust scheduling and individual development.
- Quickly resolve any operational and customer issues by identifying root cause to prevent future recurrence.
- Understand team and guest needs; meet desired outcomes and create plans to improve.
- Properly resolve concerns brought to our attention through ChickfilA reports and tools.
Required Experience:
Director
Employment Type
Full-Time
