Housing Stability Case Manager

Housing Stability Case Manager

Are you excited about a new and exciting opportunity Do you have a passion for working with families and individuals in need of healthcare housing and community support services Are you interested in working for a missiondriven and innovative organization Well look no further! At Community of Hope we envision Washington DC where everyone is healthy housed and hopeful. If you are ready to make a positive difference in the community this position is for you!

Our Approach and Values:

We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.

We embrace diversity welcome all voices and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

Position Summary:
The Housing Stability Case Manager position is accountable directly to either the Team Coordinator or Program Director. This is a fulltime position based out of The Triumph in SE DC.

Salary The salary range for this position is $25.96 26.92 per hour and the offer amount is determined by the candidates education qualifications and experience. Indeed provides its own estimated salary calculator and is not affiliated with COHs range.

Highlighted Duties and Responsibilities:

• Welcomes families to the program which includes reviewing and explaining program rules and client rights and responsibilities and providing each family with a copy of the Program Rules.
• Works with families using a twogeneration (whole family) approach to develop individual goal plans that are measurable and detailed with action steps that will help each family achieve their goals. Updates goal plans according to program contract guidelines and as needed signed by client and case manager.
• Meets with families on caseload to support implementation of their goal plans and followup in accordance with program contract guidelines and family needs.
• Assists families with housing search process in collaboration with Housing Specialist. As needed accompanies families to view units advocates for families with landlords and assists families with applications and other paperwork. If COH is providing financial assistance for application fees accompanies families to render payment.
• Maintains regular communication in accordance with program contract guidelines with all families on caseload and documents progressive engagement efforts with difficult to engage families.
• Works consistently within a housingfirst framework (i.e. providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment) ensuring that services offered are strengthsbased and clientcentered.
• Meet face to face with families on caseload to pursue goalrelated tasks review progress and address barriers to accessing services;
• Enters data into all appropriate databases according to the schedule required by funding sources and Community of Hope.

• Associates degree or two years of college.
• In lieu of the education requirement a minimum two years of experience with homeless services programs or provision of social services is required.
• Bachelors degree preferred;
• BSW and MSW degree holders must have a LSWA/LGSW or appropriate social work license prior to starting.
• Minimum of two years of experience working in housing/homelessness or social services field;
• Strong knowledge of community resources or ability to become knowledgeable required;
• Strong interpersonal and organization skills required;
• Strong communication skills including verbal and writing;
• Proven ability to submit timely detailed and accurate case notes.
• Bilingual: Fluent in English and Spanish Preferred.
• In relation to remote work versus onsite expectations this position is classified as the following:

Hybrid: Remote work and onsite work requirements are generally split roughly 50/50.

Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.

At COH we prioritize the following wellbeing and worklife balancecentered benefits:

• Remote work opportunities are available for many but not all of our roles promoting a culture of worklife balance.
• 8hour workdays which include a paid lunch
• 11.5 paid company holidays 1 personal floating holiday 15 days of paid vacation (increases to 20 after 3 years of service 25 after 10 years of service and 30 after 15 years of service) and 12 days of paid sick leave on an annual basis
• Annual performancebased raises up to 5 of your annual pay
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
• Tuition reimbursement loan repayment for clinicians licensing reimbursement and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each year
• Ongoing internal leadership training for supervisors
• Ongoing wellbeing activities culture compact activities and training and traumainformed care initiatives and training
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance shortterm disability and longterm disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About Us:

Community of Hope is a missiondriven innovative and rapidly growing nonprofit. For 45 years we have provided healthcare housing and community support services to make Washington DC more equitable. As a Federally Qualified Health Center we provide medical dental emotional wellness and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only freestanding birth center in DC. In 2024 Community of Hope provided about 50000 medical visits 6300 dental visits and 17000 behavioral health visits for about 16000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1600 households1384 families and 220 individualsexperiencing homelessness in DC. Community support through Family Success Center our WIC nutrition centers and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy housed and hopeful.

We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone:. Community of Hope is an equal opportunity employer.