Treasury Management Deposit Operations Quality Control Associate

At Dallas Capital Bank we are proud to bring a worldclass banking experience that combines new technology with unceasing service to the Dallas metroplex and the people who make it strong. We take pride in understanding our clients and the time to recognize their needs. Combining years of proficiency with a heart for service our team is ready to partner with our clients and provide the support and guidance they deserve.

We are centrally located in Dallas at Spring Valley and Dallas North Tollway and searching for a talented analytical and highperforming individual who wants stability growth opportunity and an excellent compensation and benefits package. In this role under general supervision you will perform tasks and services to support effective and efficient operations of the organizations human resource department.

POSITION SUMMARY: The ideal candidate will have Treasury Management and Deposit Operations experience supporting all related functions in an Operations environment. This candidate works with Treasury Management Officers (TMOs) Bankers and the Operations team and must be knowledgeable on all TM and Deposit products. This person must be comfortable performing oversight and quality control functions for sales implementation and operations staff members. This position requires TM product and system expertise analytical skills and high attention to detail.

ESSENTIAL RESPONSIBILITIES:

• Perform quality control reviews for Treasury Management implementations (all products) responsible for confirming documents are scanned information in the core system is correct and tracking and follow up for any ongoing exceptions until cleared
• Perform quality control reviews for all new account opening activities to include both Consumer and Business accounts responsible for confirming documents are scanned the QC review checklist is complete information in the core is correct and tracking and follow up for any ongoing exceptions until cleared
• Maintain and verify the ACH RDC Site Visits Mobile RDC limits and wire limit log to ensure alignment between systems
• Manage temporary increase log to ensure limits are increased/reduced in the appropriate time frame and with the appropriate authority
• Analyze Account Analysis reporting and provide summary reports by officer to executive management on a monthly basis manage and present data in the Treasury Management Monthly scorecards
• Assist the Treasury Management Data & Control Manager with ACH risk assessments and annual ACH risk reviews
• Analyze data and prepare monthly reports for TM sales TM fee revenue product usage and various other TM data
• Manage and deliver system reports for month end quarter end and Board reporting
• Perform second level review and sign off on Operations maintenance reports as needed
• Participate in new product evaluation meetings to ensure appropriate controls are in place
• Performs other duties as assigned

QUALIFICATIONS / SKILLS:

• High school diploma or equivalent; some bank or college courses preferred
• 5 years of banking client service or Operations experience
• 3 years of progressive experience dealing with complex Treasury Management and banking solutions
• Thorough knowledge of banking deposit operations and treasury management terminology
• Experience with data management and reporting
• Thorough knowledge of Treasury Management products and services to include Positive Pay ACH Real Time Payments Online Banking Remote Deposit etc.
• Strong technical skills related to TM Services File Imports/Uploads Banking Apps TM software and equipment such as Remote Deposit Scanners
• Working knowledge of rules and regulations governing TM services such as ACH and RDC
• Understand the endtoend process for product implementations
• Knowledge of basic bookkeeping and accounting procedures and terminology
• Excels in customer service and demonstrates a desire to exceed customer expectations
• Effective listening skills communication skills and basic business writing skills with the ability to convey technical information in a way that is easy for others to understand
• Strong time management organizational & planning skills with proven ability to multitask & meet deadlines in a fastpaced environment
• Superior analytical & quantitative skills
• Handle confidential information with discretion
• Highly proficient with Microsoft Office (Word Excel & PowerPoint)
• Ability to input and retrieve routine data using a series of computer screens
• Ability to establish smooth working relationships resolve interpersonal conflicts correct misunderstandings or errors and apply basic staff etiquette in dealing with other employees
• Knowledge of all laws regulations and bank policies affecting this position
• Understanding of the banking and Federal Reserve System

WORKING CONDITIONS / ENVIRONMENT:

HOURS: Monday Friday 8a 5p Onsite in a comfortable and professional environment

Some variation in work hours

TRAVEL: None

Please note this job post is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee occupying this position. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

IC