At Dental Boutique we are passionate about transforming lives one smile at a time. As an awardwinning cosmetic dental practice we are recognised for our expertise in delivering exceptional smile makeovers across Australia and New Zealand.
Our growing network offering worldclass patient care and cuttingedge dental services. We pride ourselves on creating a warm welcoming environment and building lasting relationships with our patients.
We are proud to be:
- Multiaward winners including Australian Business of the Year Dental Services of the Year and Health Services of the Year
- A nationally accredited highly acclaimed cosmetic dental brand
- Known for our bespoke natural smile makeovers designed with artistry detail and advanced technology
But what truly sets us apart are the values that drive everything we do:
- We Care and Respect our patients our people and our purpose
- We Deliver What We Say We Will Do every time
- We Do Everything with Passion because we believe in what we do
- We Pay Attention to Detail perfection lives in the details
- We Lead the Way with innovation ambition and confidence
We are now seeking an experienced Patient Coordinator to join our team a pivotal role that combines patient care with exceptional sales and communication skills.
About the role:
As a Patient Coordinator you will be the first point of contact for our patients guiding them through their journey toward their dream smile. Your ability to connect with people provide tailored solutions and support patients throughout their treatment will have a meaningful impact on their experience.
Youll also play a key role in fostering trust and ensuring patients feel informed valued and confident in their decisions. If you have a passion for people a flair for sales and are organised this role could be the perfect fit for you!
What you will bring to the role:
- Sales Experience: Were seeking someone with at least 5 years of strong sales experience. While dental experience is a plus were also open to candidates from industries like cosmetic clinics beauty salons luxury retail health and wellness private healthcare practices or concierge servicesindustries where building relationships and delivering personalised customer care are essential.
- Exceptional Communication: You have outstanding interpersonal skills and can explain complex treatments in a clear and relatable way.
- CustomerCentric Approach: You are warm empathetic and focused on providing an exceptional patient experience.
- Organisational Skills: You are efficient in managing appointments followups and treatment plans.
- Team Player: You thrive in a collaborative environment and are eager to contribute to the clinics success.
Key Responsibilities:
- Patient Consultations: Guide patients through their treatment options with clarity empathy and professionalism.
- Treatment Planning: Coordinate and communicate treatment plans ensuring patients feel informed and supported.
- Sales and Conversions: Utilise your sales expertise to help patients confidently choose the best solutions for their needs.
- Scheduling and FollowUps: Manage appointments and ensure seamless patient experiences from start to finish.
- Support Team Excellence: Work closely with our clinicians and administrative staff to maintain our high standard of care.
Why Join Dental Boutique
- Career Growth: Be part of a rapidly expanding organisation with exciting opportunities for advancement.
- Supportive Team: Work alongside a passionate and collaborative team that values each members contributions.
- Impactful Role: Play a key part in shaping the clinical operations and contributing to our vision of transforming lives.
- Innovative Environment: Embrace fresh ideas and continuous improvement in a forwardthinking workplace.
- Professional Development: Access learning and development programs tailored to help you achieve your career goals.
How to Apply:
If youre ready to make an impact as a Patient Coordinator wed love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why youre the perfect fit for this role.
For any questions or inquiries please contact our talent team at
Required Experience:
Manager