Systems Product Analyst

Tower Hill Insurance Group has an exciting opportunity for a talented Systems Product Analyst who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Floridas most trusted names in homeowners insurance but it offers great opportunities for career advancement and personal growth along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive team mentality who want to make an impact and are committed to a longterm career in the insurance industry.

The Systems Product Analyst acts as a liaison between business stakeholders and the development team ensuring that requirements are clearly defined documented and delivered in line with the Scrum framework. This position works with a diverse stakeholder group identifies areas of contention and creates a shared understanding between the customer community and the solution delivery team while maintaining alignment with business and IT strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and maintain strong working relationships with business units to fully understand business processes challenges and anticipate IT needs.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Focus on business value meeting business needs as well as enabling and encouraging factbased decision making.
• Identify refine and accurately articulate the business objectives and value proposition of assigned initiatives. Bring alternative perspectives and influence consensus among stakeholders.
• Effectively verify and validate requirements; ensure that all requirements support the delivery of business value fulfill goals and objectives and meet a stakeholder need.
• Collaborate with Business Stakeholders Development and QA teams to ensure a clear and shared understanding of requirements and priorities.
• Create maintain and prioritize assigned team backlog ensuring that it reflects current business priorities and project goals using companys work tracking system (currently JIRA) for reporting purposes.
• Write clear and concise user stories acceptance criteria and requirements that guide the development team.
• Research and analyze business problems to determine if systems solutions are advisable and available.
• Use a variety of data analysis and organization tools to discover the most impactful opportunities.
• Participate in Scrum ceremonies including daily standups and running sprint planning reviews and retrospectives.
• Communicate requirements and project status effectively to stakeholders and team members.
• Liaison with QA/Testing team for test plan and testing activities. Ensure the test strategy and test plans adequately cover the requirements. Support the planning and of testing.
• Assist in troubleshooting application issues and defect resolution with the business and development teams.
• Continuously strive to improve understanding of requirements techniques processes and deliverables required to support successful project delivery. Embrace feedback and opportunities for process improvement.
• Simultaneously support multiple initiatives as assigned. Support both large enhancements and ongoing system maintenance work simultaneously.
• Communicate ideas and viewpoints to senior management.
• Assist QA with Functional Systems testing.
• To the extent necessary encourage and support teammates regarding application of the organizations accepted Agile practices.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

Bachelors Degree or higher in Management Information Systems Computer Science Business Administration or related field required.

Equivalent experience may substitute for minimum educational requirements. Equivalent experience may include five 5 years of relevant experience.

EXPERIENCE

Minimum of three 3 years of experience in business systems analysis or equivalent role including experience with requirement gathering documentation business process modeling and supporting business technology systems required. Working knowledge of systems applications web technologies and architectures required.

Experience working in Scrum and Agile frameworks preferred. Minimum of two 2 years of experience with SQL and Excel preferred. Familiarity with programming languages like Visual Basic and Java strongly preferred. Property and Casualty experience is a plus.

CERTIFICATIONS

N/A

LICENSES

N/A

Preferred work arrangement hybrid onsite but remote candidates will be considered based on qualifications and experience.

BENEFITS

• Medical
• Dental
• Vision
• Life & Accidental Death and Dismemberment (AD&D) and Disability Insurance
• 401 (k)
• Health Savings Account
• Accident and Cancer insurance plan

We offer competitive pay and benefits and wellbeing programs to support you and your family. For more information about our company careers and Total Compensation visit: Total Compensation Tower Hill Insurance

*Tower Hill Insurance currently operates in these states CT FL GA IA IN KY MI MS NC OH SC TN TX UT VA WV.

Tower Hill Insurance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process please send an email to or calland let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however those candidates selected for further consideration will be contacted by Human Resources.