This Contract position may require up to 25 travel.
Position Summary
The UX Researcher in the RRD Research Department will conduct User Research and Market Research studies utilizing a variety of methodologies for a variety of clients.
Responsibilities
- Lead all aspects of research studies such as usability testing iterative testing workflow research persona research IDIs CJM JTBD ethnography instore research survey research and more
- Exceed client expectations by delivering high quality deliverables on time and on budget
- Contribute to department innovation and growth
Qualifications :
- 5 years of leading and delivering clientside or agency research engagements
- Extensive knowledge of research UX and CX methodologies and approaches
- Advanced ability to interface directly with clients and present research results
- Advancedlevel clientinteraction facilitation and reporting skills
- Prior experience with eye tracking or other neuroscience techniques a plus
- Prior experience with instore research ethnography inlab research marketing/communications research (direct mail email billboard etc. competitor and quantitative research a plus
- Bachelors degree in the area of Market Research User Research User Experience HCI Psychology or similar; Masters degree preferred
- Passion and dedication to building better customer experiences
- Fit the team culture: honest; kind; hard working; teamfocused; accountable
Additional Information :
The rate of pay for this role is $50$80/hour.
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
Yes
Employment Type :
Parttime