SeniorSpecialist Product Operations
SeniorSpecialist Product Operations
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Job Description
We are looking for a Senior/Specialist Product Operations (Implementation) to join our EU & APAC Consumer Platform team and reinvent ondemand delivery with us.
The EU & APAC Consumer Platform team at Delivery Hero consists of smart and driven people from all around the world who work closely together with our entities worldwide to provide an amazing experience to our customers. The Product Support team within Product Operations is currently supporting the local business teams on the consumer platform for brands like foodpanda foodora and Yemeksepeti in 17 markets in the EU and APAC regions with questions or requests about our consumer product solutions providing essential technical support and ensuring the timely resolution of product issues.
Whats on the menu:
- Driving the of product launch strategies including tracking deliverables and managing risks.
- Coordinating feature translations with the Content Localization team and managing necessary test environments and configurations.
- Supporting the triage and resolution of bugs impacting ongoing rollouts.
- Managing stakeholder communications meetings and rollout tracking.
- Conducting feature walkthroughs and creating businessfacing product documentation.
- Collaborating with the Pandora Deployments (PRDT) team on gotomarket alignment and UAT for local markets.
Qualifications :
What you can bring to the table:
- Bachelors degree in Business Computer Science Natural Science Studies or a related field.
- Around 4 years or more of experience in product rollouts project management product operations or a related area.
- Strong project management skills with a proven ability to manage multiple projects and meet deadlines.
- Excellent verbal and written communication skills for effective crossfunctional collaboration.
- Strong problemsolving abilities and a proactive approach to issue resolution.
- Familiarity with software development processes and relevant rollout tools.
- Experience working collaboratively with Engineering Localization and Product teams.
- Ability to query databases or analyse user data using SQL or other to monitor rollout success.
- Understanding how APIs work to assist with integrations and troubleshooting.
Additional Information :
What we offer:
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food health and dental insurance and learning and development opportunities!
foodpanda is operated by Delivery Hero Group (DH Group) the worlds leading local delivery platform operating in 70 markets across Asia Europe Latin America the Middle East and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40000 people globally. Additionally Delivery Hero is pioneering quick commerce the next generation of ecommerce aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin Germany Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.
In July 2024 Delivery Hero SE merged three of its marketleading food delivery businesses foodora and Yemeksepeti in Europe and foodpanda in Asia. All three businesses now make up the secondlargest organization within the Delivery Hero Group and leading food and QCommerce delivery in 18 markets in both regions.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
