Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grabandgo meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the daytoday operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas.
- Maintains a steady leadership presence on the floor interacting with guests team members and vendors to ensure Eatalys operations are running smoothly and high hospitality standards are met
- Trains motivates mentors and organizes team members
- Purchases supplies beverages and equipment per the direction of the QSR General Manager
- Monitors inventory checks orders and distributes supplies as needed throughout the department
- Manages transactions and ensures accurate accounting
- Records shift notes and assists with administrative duties such as scheduling when needed
- Ensures department complies with all quality health safety and sanitation standards
- Documents investigates and resolves guest incidents
- Performs other duties as required or assigned
Qualifications :
- High school graduate or equivalent; postsecondary degree preferred
- 2 years of lead or supervisory experience in food service
- Math skills and ability to handle money accurately
- Strong knowledge of steps of service
- Excellent communication and problemsolving skills
- Knowledge of coffee and coffee production
- Knowledge of Italian cuisine and beverage preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert wellpaced mobility for up to 8 hours including standing walking bending and squatting
- Ability to operate equipment such as manual espresso machine drink blender juicer and cash register
- Smart Serve Certification
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Remote Work :
No
Employment Type :
Fulltime