Seeking South Africanbased candidates who are South African citizens. Only English CVs will be accepted.
Job Description: As a Client Service Representative with our client you will be responsible for providing excellent customer service to industry professionals worldwide. Your main duties will include handling client inquiries resolving issues and ensuring satisfaction with our services.
- Job Responsibilities:
- Handle incoming client calls and emails professionally and efficiently
- Provide accurate information about our services and offerings
- Address client concerns and escalate as needed to ensure resolution
- Maintain client records and update information as necessary
- Collaborate with internal teams to ensure client needs are met
- Essential Qualifications:
- Excellent communication skills both written and verbal
- Strong problemsolving abilities and attention to detail
- Ability to work well in a fastpaced environment
- Proficient in Microsoft Office applications
- Customeroriented mindset
Required Experience: 3 years of experience in professional customer service or a related field