DSHS ESA Public Benefits Specialist 1-3
DSHS ESA Public Benefits Specialist 1-3
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Job Description
Description
Public Benefits Specialist 13
Economic Services Administration Community Service Divisionhas an exciting entrylevel position as a Public Benefits Specialist with training provided. This role involves working onsite at our Community Services Office located in Kent WA. When you work for us your compassion shows at work every day helping the lives of your fellow Washingtonians. This fulltime career can be a gateway to a rewarding profession in public service.
Those hired into the Public Benefits Specialist 13 training plan with ESA CSD can expect a minimum monthly salary of $4093 (Range 41 Step G). This salary will increase as the employee successfully progresses in their training. Projected timelines and ranges for this progression are shown below.
Salary Progression in Training Steps:
Public Benefits Specialist 1:$4093.00 Step G $4632.00 Step L 6 months)
Public Benefits Specialist 2:$4299.00 Step D $5241.00 Step L 9 months)
Public Benefits Specialist 3:$4740.00 Step E $5643.00 Step L
We look forward to welcoming passionate individuals who meet the minimum requirements listed below and are eager to make a difference. See why others like you have chosen a career with us:
King County employees receive 5 premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
As a Public Benefits Specialist you will help people applying for publicassistanceservices through facetoface interactions and over the for all publicassistanceprograms by conducting interviews obtaining information from individuals and third parties. You will also process applications received online and process all case actions using theappropriate computerprograms.
Some of what you will do:
Using internal software learn to process applications for initial and ongoing eligibility determinations for Financial Supplemental Nutrition Assistance Program and Medicaid Assistance programs.
Conductintensive interviews and independentlydetermineeligibility.
Gather and review data applicationsand verification for each benefit program as it relates to each persons circumstances.
Process all applications and case actionsin accordance withfederal andstate requirements based on household income and size.
Explain program requirements application procedures and verification needs as well as answer questionsregardingbenefits or available services to clients.
Howyoullgrow
A career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn and classroom training is a big part of the with you every step of the way.
Were looking for applicants who have the education and/or experience as listed below:Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination such as examining/processing loan applications medical insurance or rehabilitation claims or unemployment insurance claims.
(College education can substitute yearforyear for experience).
Or
One year of equivalent outofstate experience conducting financial eligibility determination for publicassistanceto include financial medical and food benefit programs.
Desired:
We would like to hire someone who:
Thrives in a standardized work setting.
Is able tolearn andutilizevarious computer programs.
Can communicate effectively with people in diverse or difficult situations includingcalming others working with people who have communication challengesassistingunderserved populations and discussing confidential and unpleasant options in person and over the phone.
Can work with complex technical regulations and procedures and analyze complex situations.
Refrainsfrom personal bias whendeterminingeligibility.
Prioritizesand performsmultiple tasks in a busy office withnumerousinterruptions.
Ready to start a rewarding career Apply today!
Along with your application please include:
- An updated resume
- Three professional references with contact information
The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring an equity antiracism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.
QuestionsEmailand reference 02856.Supplemental Information
Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 711 or.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
