Patient Access Specialist
Patient Access Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Cone Healths Patient Access Team is seeking compassionate and knowledgeable individuals who are passionate about making a difference in the lives of our patients communities and teams. As a Great Place to WorkCertified organization we empower you to create a meaningful career within a supportive culture of care inclusion growth and compassion. This isnt just a jobits a calling. Our brand promise is: Were right here with you!
If that resonates with you youre the perfect fit for our team! We have various positions available at our five acute care hospitals and behavioral health facilities across the Triad (Guilford Alamance and Rockingham counties). Both fulltime and parttime options are offered with flexible schedules across our campuses.
Enjoy worklife balance with primarily MondayFriday firstshift hours varying by location. We also offer wellness initiatives like massage therapy onsite fitness facilities with free classes and rewards for physical activity. Plus take advantage of tuition reimbursement and engagement programs like book clubs diversity councils and shared governance opportunities.
Responsibilities
- Utilizes tools and resources to perform responsibilities accurately and efficiently including documentation of requests and responses to ensure accuracy in the clinical employee regulatory and/or financial record as defined by job scope.
- Collects patient demographic data obtain insurance information and verify eligibility and benefits.
- Collect patient financial liability at time of service.
- Meets productivity requirements to ensure excellent service is provided to customers.
- Identifies patient needs by asking questions to interpret analyze and anticipate the patient situation in order to resolve problems route requests or initiate emergency dispatch utilizing effective customer service skills.
- Demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information.
- Communicates issues or potential issues involving customer service and process improvement opportunities to management.
- Performs other duties as assigned.
Qualifications
Required Experience:
Unclear Seniority
Employment Type
Full-Time
