Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Lookout Ford our goal is to deliver legendary service to our customers at all levels across all departments. Our team works hard to deliver an honest straightforward courteous and professionalexperience. If you are a potential future leader that is highlyprincipled a hard worker self motivated with a professional appearance then we should talk.
Benefits
- Health Dental and Vision Insurance
- 401(k)
- Competitive Pay
- Paid Training
- Paid Holidays
- Life Insurance
- Fantastic work culture and environment
- 5day work weekClosed On Sundays
- Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experienceby carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Act as the service liaison between the customer and the service department
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians time is consistently sold to service customers.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Satisfaction Scoresat or above company standards.
- Reinforces company policies and adheres to company standards.
- Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
- Previous customer service or sales experience preferred
- Organized and friendly personality
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance
- Strong record of positive customer satisfaction results
- Team oriented and selfmotivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Required Experience:
Unclear Seniority
Employment Type
Full-Time
