Who We Are.
At CMIT we do more than provide realworld solutions. We deliver transformative results. Through cuttingedge technology and process innovations we are changing how federal and commercial clients worldwide deliver their mission. A servicedisabled veteranowned small business we take pride in serving our nation through exemplary support for our clients and employees alike.
EXTRA HOP SUBJECT MATTER EXPERT
Crystal Management dynamically known as CMiT is seeking a highly skilled and experienced ExtraHop Subject Matter Expert (SME) to provide deep technical expertise and leadership in the implementation management and optimization of our ExtraHop platform. The ideal candidate will possess a comprehensive understanding of network performance monitoring security analytics and the ExtraHop product suite. As the ExtraHop SME you will be responsible for ensuring the platform is effectively leveraged to provide actionable insights improve network and application performance enhance security posture and support critical business initiatives.
Location: Rockville MD (Customer site)
Workplace Type: Hybrid with ability to travel to customer site minimum 23 days/week
Responsibilities
- Serve as the primary point of contact and technical authority for all matters related to the ExtraHop platform.
- Lead the planning design implementation configuration integration of the ExtraHop deployment.
- Develop and implement best practices for utilizing ExtraHop for network performance monitoring application performance management (APM) and security investigations.
- Create and customize dashboards alerts reports and triggers within ExtraHop to meet the specific needs of various teams (e.g. Network Security Applications).
- Proactively monitor the ExtraHop environment to ensure optimal performance health and scalability.
- Troubleshoot complex issues related to network and application performance and security incidents using ExtraHop data.
- Collaborate with crossfunctional teams including Network Engineering Security Operations Application Development and IT Operations to provide datadriven insights and recommendations.
- Develop and maintain comprehensive documentation related to the ExtraHop environment configurations and processes.
- Provide training and knowledge transfer to other team members on the effective use of the ExtraHop platform.
- Stay uptodate with the latest ExtraHop features updates and best practices and proactively recommend and implement relevant enhancements.
- Work with ExtraHop support and professional services as needed to resolve issues and implement new functionalities.
- Contribute to the development and refinement of security policies and procedures based on insights gained from ExtraHop.
- Participate in capacity planning and forecasting for the ExtraHop environment.
- Other duties as assigned
Qualifications Required
- Minimum of 3 years of experience as a ExtraHop administrator or subject matter expert.
- Deep understanding of network protocols (TCP/IP DNS HTTP etc. network infrastructure (routers switches firewalls load balancers) and application architectures.
- Proven ability to design implement and manage largescale ExtraHop deployments.
- Handson experience with ExtraHop Revealand/or other ExtraHop modules.
- Strong analytical and problemsolving skills with the ability to interpret complex data and translate it into actionable insights.
- Experience in creating custom dashboards alerts and reports within ExtraHop.
- Familiarity with security concepts threat detection methodologies and security information and event management (SIEM) systems such as Splunk.
- Familiarity with Extrahop integration with Splunk Splunk SOAR and Palo Alto firewalls.
- Excellent communication (both written and verbal) and interpersonal skills with the ability to effectively communicate technical concepts to both technical and nontechnical audiences.
- Ability to work independently and collaboratively within a team environment.
Preferred Qualifications:
- ExtraHop certification(s) (e.g. ExtraHop Certified Administrator).
- Experience integrating ExtraHop with other security and IT management tools such as Splunk Splunk SOAR.
- Familiarity with scripting languages (e.g. Python) for automation and data manipulation.
Clearance Required
- Must be a US citizen and pass a background investigation.
- Able to obtain and maintain a DHS Suitability/Entry on Duty (EOD)
Physical Requirements
- Office work typically sedentary with some movement around the office
Who Makes It Happen.
At CMIT we firmly believe that our innovative solutions are only as powerful as the teams harnessing them. Our people are more than just contributors they are at the heart of everything we do and every success that we earn. Our employees are offered ample options to design a personalized benefits package that best meets their needs. Options include:
- Medical / Rx
- HSA / FSA
- Dental & Vision
- Life / AD&D
- Long & Short Disability
- Disability Insurance
- Accident Insurance
- Critical Illness
- Hospital Insurance
- Pet Benefits
- Education/Training Program
- 401k Retirement
- Generous Paid Time Off
- Flexible Parental Leave
- Volunteer Time Off
- Flexible Work Locations
- Alternative Work Schedules
CMIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.