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This position is full time 40 hours/week) MondayFriday 8am4:30pm and will be onsite in Columbia SC.
What You Will Do:
Evaluates the activities performance and systems within a specific area for standards and workflow simplification
Compiles data for analysis and prepares reports and presentations for management using applicable programming languages and/or software products
Reviews system enhancements/upgrades to determine applicability of customer file modification requirements
Facilitates timely and accurate updates to reference files based on customer requests
Coordinates testing and debugging of new or modified software. Creates test matrices and supporting documentation
Develops and executes formal test plans to ensure delivery of quality software applications
Monitors software implementations for exceptions and to verify that changes to the systems operational process had the desired effect
Identifies and documents systems problems and assists in their resolution
Researches system problems and identifies potential solutions. Investigates and diagnoses system problems formulates solutions initiates change sheets defines business requirements and tests corrections
Researches any questionable standard system or local component problematic situations to assure compliance and accuracy
Under general direction defines business requirements tests and leads small to moderate projects
Assists management in performing business reviews by analyzing internal/external projects and changes
Ensures changes do not have a negative impact on productivity and procedures
Makes recommendations to improve productivity cost effectiveness and timeliness
Communicates with management and departmental personnel to document workflow procedures
Assists in preparing verbal and written communication about business changes with management or other staff members
Prepares written reports and analyses pertaining to testing results and related data including recommendations for customers on improving operational workflows
To Qualify for This Position You Will Need:
Required Education: Bachelors Degree OR 2 years job related work experience
Required Work Experience: 2 years of job related business systems analysis research and/or customer support experience.
Required Skills and Abilities: Working knowledge of business support and systems concepts. Able to communicate effectively with technical and nontechnical audiences including the ability to express basic technical and business concepts to management peers and the business units. Good teamwork and interpersonal skills. Good analytical and conceptual skills. Fundamental understanding of user acceptance test plans and test matrices project plans and scope and design documents. Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes. Working knowledge of mainframe electronic data processing system change methodology.
Required Software and Tools: Microsoft Office
What We Can Do for You:
401(k) retirement savings plan with company match.
Subsidized health plans and free vision coverage.
Life insurance.
Paid annual leave the longer you work here the more you earn.
Nine paid holidays.
Onsite cafeterias and fitness centers in major locations.
Wellness programs and healthy lifestyle premium discount.
Tuition assistance.
Service recognition.
Incentive Plan.
Merit Plan.
Continuing education funds for additional certifications and certification renewal.
What to Expect Next:
After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities pregnant individuals individuals with pregnancyrelated conditions and individuals needing accommodations for sincerely held religious beliefs provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment please email or callext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a casebycase basis.
We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Heres moreinformation.
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Required Experience:
IC
Full-Time