Digital Identity Manager State Street Boston MA
Digital Identity Manager State Street Boston MA
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Job Description
USA Job Family Description: Primarily responsible for generating and communicating both the shortterm and longterm digital agenda to the wider firm. They oversee the following areas: customer experience channel development product management strategy & transformation operations and analytics. A primary objective will be to unify and stimulate crosscollaboration between the different areas of the digital function as well as the wider business. Incumbent must operate within financial budget and legislation constraints.
USA Job Function Description: Primarily responsible for generating and communicating both the shortterm and longterm digital agenda to the wider firm. They oversee the following areas: customer experience channel development product management strategy & transformation operations and analytics. A primary objective will be to unify and stimulate crosscollaboration between the different areas of the digital function as well as the wider business. Incumbent must operate within financial budget and legislation constraints.
The Digital Identity Manager will be responsible for leading crossfunctional requirements and design sessions that span multiple aspects of customer identity including Security Fraud CIP and AML compliance.The role is key to maintaining consistent representation of the customer identity requirements across various user journeys business features and system integration position is a member of the Core Platform Capabilities team that ensures the alignment and optimization of crosscutting capabilities and key processes including Identity Security Data Chatbot & AI and Release Management to deliver seamless customer experiences while meeting compliance standards. Critical in ensuring flexibility scalability and customercentric solutions that meet both and current business needs.
Essential Functions/Responsibility Statements:
- Lead crossfunctional requirements definition and product design for fraud and identity management integration according to a strategic plan and program increment delivery schedule
- Coordinate reviews approvals and working sessions among stakeholders development teams partners and other functional delivery teams
- Evaluate tradeoffs of implementation options to maximize business value while managing risk cost and speed to market considerations
- Manage thirdparty relationships for service level compliance and strategic alignment to product vision
- Communicate updates to strategy vision and delivery progress to executive and crossfunctional team
- Monitor industry trends and best practices for maintaining a product backlog of enhancements and new capabilities
- Conducts channel/product gap analysis competitive research and industry evaluations to extract actionable insights to inform the digital strategy and determine the longterm digital backlog.
- Analyze client needs and market research in order to decide which are the priorities to be targeted and provide an adequate response to the client segments being addressed.
Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
- BS/BA degree or higher: Engineering Data & Analytics or Technologyrelated fields Required
- Masters Degree or equivalent work experience. Strong Business knowledge and sound business sense Pref
Work Experience:
- 7 Years Relevant and related work experience in Engineering Data & Analytics or Technologyrelated fields Required
- 2 Years Management Experience Preferred
Skills and Abilities:
- Extensive knowledge and experience with creating and managing business requirements and user stories for software platforms
- Experience in developing digital product backlog and roadmaps with aggressive product delivery cycles
- Must be an exceptional collaborator able to build and leverage relationships at all levels of the organization
- Strong controls mindset with a demonstrated ability to place the Banks control agenda at the fore front and a track record of developing and executing compensating controls alongside new product development
- Strong technology capabilities must be able to manage major technology products endtoend and develop key solutions for scalability
- Strong track record on product delivery and team leadership managing complex and concurrent programs in dynamic organizations.
- Knowledgeable about the external environment including Main banking competitors Regulatory environment Global Economy Latest innovations and technologies.
- Strong track record of Agile change leadership from inception through to and embedding including establishing the vision and mandate for change assessing the impacts planning the approach and resources and engaging stakeholders.
EEO Statement: At Santander we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin genetics disability age veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds able to bend kneel climb ladders.
Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (nonexempt) the annual range is based on a 40hour work week. The exact compensation may vary based on skills experience training licensure and certifications and location.
Base Pay Range
Minimum:
Maximum:
Required Experience:
Manager
Employment Type
Full-Time
