System Manager - Specialty Pharmacy
System Manager - Specialty Pharmacy
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1 Vacancy
Job Description
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
The System Manager Specialty Pharmacy will work together with client pharmacy leadership to ensure coordination optimization and growth of the specialty pharmacy program system wide. This includes but is not limited to management of the inclinic navigator team coordination of in clinic processes with the central and regional pharmacies communication with key client leadership stakeholders and ongoing process improvement.
Location: Onsite Orlando Florida
Responsibilities:
Direct oversight and performance management of in clinic navigators
Coordination of the activity of the central support team with the inclinic navigators and the provider clinic staff
Prescription capture optimization and process improvement management of the specialty prescription workflow between the key players
Provide guidance and specialty pharmacy best practices as appropriate to the regional pharmacies
Oversee the appropriate acquisition of clinical data to support quality initiatives ongoing product access and accreditation standards.
Development and analysis of key performance indicators to meet the needs of the client leadership
Provide routine connections to key client stakeholders by way of business reviews staffing assessments program ROI reporting break even analyses and optimization of services
Drive expansion of current existing programs and identify growth areas
Support development integration accreditation and growth of the centralized specialty pharmacy
Provide primary support of pharmacy specialty accreditation activities along with maintenance of standards and reaccreditation support
Assist efforts to optimize pharmacy class of trade and purchasing optimization
Work with client leadership to refine 340b processes as they relate to specialty pharmacy
Coordinate efforts to maximize payor and manufacturer specialty drug access
Identify opportunities to integrate high cost nonspecialty medications into the client fulfillment model
Assists with the budget development financial analysis and expansion ROI development
Serves as the local subject matter expert for the client outpatient specialty pharmacy program
Assists in recruiting training and coordination of new hire onboarding atlient sites
Coordinates team schedules to ensure maximal coverage
Performs related duties as assigned.
Education:
PharmD with a license in good standing
3 years in specialty pharmacy practice
3 years of management experience (multisite preferred)
Health systembased specialty pharmacy experience preferred
Experience in retail and / or ambulatory clinic settings a plus
Ability to travel locally to client sites.
Post graduate residency or clinical certification a plus
Relevant experience and/or certification in Lean or Six Sigma or Project Management a plus
Skills:
Polished communication skills capable of effectively interfacing with high level leadership within the company and client health systems
Highly effective at team management and creating an engaged work environment
Ability to execute with excellence and drive accountability in a remote team
Highly proficient in program development process mapping and change management
Excellent organizational and project management skills
Functions as a selfstarter and capable of independent work
Ability to coordinate work across multiple business units / entities (i.e. pharmacy clinic payers central support healthsystem leadership internal teams)
Ability to apply observations and recommendations to operational issues increased productivity quality and customerservice standards
Ability to develop apply and refine disease and drug specific clinical protocols to maximize patient adherence and promote evidencebased costeffective care
Experience developing or supporting quality initiatives
Exhibits strong technical proficiency including the ability to build and manage reporting using excel and other tools
Experience working with electronic medical records and retail pharmacy systems
Strong understanding of the following:
Specialty pharmacy landscape from the payer manufacturer and provider perspective
Specialty accreditation standards
Clinical and therapeutic knowledge of specialty disease states including rheumatology oncology MS HIV HepC pulmonology and endocrinology.
Prior authorization and patient assistance processes associated with specialty medications
Industry developments and trends
Ambulatory pharmacy landscape and the opportunities for clinicbased pharmacists (includingdirect and indirect billing quality measures and valuebased contracting / ACO support)
Provider clinic workflows and daily operations
Retail pharmacy workflow
Navigation within electronic medical records and the chart review process
340b program
Pharmacy finances including profit and loss statements
Applicable regulatory compliance and privacy standards
What Cencora offers
We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every day. In addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law. The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are nondiscriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a requestbyrequest basis. Messages and emails regarding anything other than accommodations requests will not be returnedEqual Employment Opportunity
Affiliated Companies
Affiliated Companies: Value Apothecaries Inc
Required Experience:
Manager
Employment Type
Full-Time
