Technical Instructor
Technical Instructor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Provide technical product training for employees customers and distributors. Maintain training records and course materials within the Learning Management System (LMS). Provide innovative solutions in the creation of training programs and tools according to Werfen and regulatory procedures and maintain training records to ensure compliance with the Werfen Quality System.
Responsibilities
Key Accountabilities
- Demonstrate technical proficiency for all Werfen transfusion products and instruments including operation of instrumentation hardware software and assay/reagent systems;
- Provide technical training on instrument operation OQ/IQ procedures troubleshooting maintenance and corrective maintenance.
- Assist with the evaluation of skills and review performance of trainees as it relates to their job responsibilities including field travel if deemed necessary.
- Develop classroom and continuting education programs for employees distributors or customers in operation qualification safety maintenance and troubleshooting of instrumentation and reagents utilizing performance based training model. Manage training projects and priorities according to associated deadlines.
- Demonstrate and practice the use of reference materials such as procedures operation manuals service manuals specifications and troubleshooting materials with each training session.
- Utilize appropriate laboratory exercises skills assessments/quizes checklists and evaluations for each class. Update when necessary and maintain records and metrics in accordance with procedures good documentation standards and Werfen quality system guidelines.
- Schedule classes based on classroom and equipment availability.
- Provide training on safety installation programming maintenance and repair of instrumentation following class outlines handouts and materials. Use visual aids such as graphs charts video and slides where appropriate.
- May install program and maintain instrumentation in customer established locations when deemed necessary.
- Maintain Level 1 2 and 3 metrics to determine effectiveness of training programs and prepare reports for management.
- Performs other duties and responsibilities as assigned
Qualifications
- Bachelors degree (BS/BA) from fouryear college or university and Medical Technology/MLS Certification
- 35 years of Blood Bank Technical experience preferred. Medical Device/Diagnostic industry experience preferred. Technical Product training experience preferred.
Employment Type
Full-Time
