Connect Allen County Navigator

The Access Center Services Navigator is an employee of Bowen Health. The purpose of the Access Center is to expedite access to services and resources for youth and families. It builds a network of onsite and offsite organizations working together. The Access Center Service Navigator will be primarily responsible for assisting consumers seeking support and services by navigating and connecting them to resources both within the Access Center and within the community. The incumbent will support and uphold a commitment to racial and ethnic equity and antiracism.

Duties and Responsibilities:

• Communicates the needs and expectations of the Access Center to youth and families community partners and funders.
• Provides navigation and referral services to consumers who enter or call the Access Center seeking support.
• Provides limited crisis intervention services to Access Center consumers.
• Provides follow up and ongoing care support and coaching to consumers of the Access Center.
• Collaborates with Access Center and community partners.
• Maintains accurate and detailed documentation
• Participates and supports the local system of care activities.
• Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance consumer experience with the Access Center.
• Ensures collection of all necessary service data.
• Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the operation of the Access Center.
• Demonstrates cultural knowledge of key populations to address disparities.
• Demonstrates the ability to show respect and openness towards others whose social and cultural background is different from ones own.
• Displays the ability to recognize and manage ones own behaviors moods and impulses to create an inclusive equitable and welcoming environment.
• Shares knowledge from workshops and other training opportunities related to diversity racial equity and inclusion.
• Intervenes to explicitly address negative stereotyping and discriminatory statements or practices
  when they occur.

Qualifications:

• Bachelors degree in social work or related human services field.
• Valid Drivers License
• Available to respond to all shifts

As a StateOftheArt Healthcare Organization and a Federal Contractor Agency we require allindividuals who join Team Bowen to receive a flu shot and TB Test to further protect our staff and the patients we serve. There are options for exemption applications but approval is not always guaranteed.

We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities free from discrimination and harassment. We stand firm against bias based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This commitment extends across all facets of employment encompassing recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.