Salesforce Business Analyst - SF14
Salesforce Business Analyst - SF14
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Job Description
Company Overview
Pantheon Data a Kenific Holding company is a private small business based in the Washington DC area. Pantheon Data was founded in 2011 initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years including infrastructure resiliency contact center operations information technology software engineering program management strategic communications engineering and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS) the Department of Defense (DoD) and other Federal Civilian Agencies.
Position Overview
We are seeking a skilled Salesforce Business Analyst to join our team. The ideal candidate will have extensive experience in developing and maintaining Salesforce solutions within a government environment. This role involves working closely with product owners stakeholders and Scrum teams to ensure successful project outcomes.
Responsibilities
- Requirements Gathering: Collaborate with product owners and stakeholders to gather and define business requirements.
- Solution Development: Work with Scrum teams to design develop and maintain Salesforce solutions that meet business needs.
- Government Compliance: Ensure all solutions comply with relevant government regulations and standards.
- User Stories: Develop detailed user stories and process flows to support the design and development of Salesforce solutions.
- Testing and Validation: Collaborate with developers to conduct unit testing and ensure solutions meet business requirements.
- Training and Support: Provide training and support to endusers and team members on Salesforce functionalities and best practices.
- Documentation: Create and maintain comprehensive documentation for all solutions and processes.
- Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance Salesforce usage.
Required Skills and Experience
- Bachelors degree in Computer Science Information Technology or a related field.
- Minimum of 5 years of experience as a Business Analyst with specific experience in Salesforce and government projects.
- Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Service Cloud Consultant.
- Proficiency in Salesforce including configuration customization and integration.
- Excellent communication collaboration and problemsolving skills.
Preferred Skills and Experience
- Additional Salesforce certifications such as Salesforce OmniStudio and Public Sector Foundation
- Experience working in Agile environments and familiarity with Scrum methodologies.
- Proven track record of managing projects within a government environment.
Clearance Requirements
U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.
Work Location: Charlotte NC Remote
- Our company prioritizes the benefits of flexibility and collaboration whether that happens in person or remotely.
- If the position is remote or hybrid you may periodically work from a Pantheon Data office location or client site.
- If this position is assigned to a Pantheon Data office location or client site youll work with colleagues and clients in person as needed for specific client requirements.
Compensation
The salary range for this position is $79000 $132000. This is not however a guarantee of compensation or salary. Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range.
Benefits Overview
We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and addition to our benefits we also offer SmartBenefits through the Washington Metro Area Transportation Authority where you specify an amount of your pretax wages be paid directly to your SmarTrip account. In some cases tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Data Important Information
All qualified applicants will be considered for employment without regard to disability status as a protected veteran or any other status protected by applicable federal state local or international law.
As part of the application process you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to our Talent Team at or by phone.
This company uses EVerify to confirm each employees work authorization. For more information click here EVerify Participation Poster
Required Experience:
IC
Employment Type
Full-Time
