Casino Host

About Ballys:

Ballys Corporation is one of the worlds leading entertainment companies with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation energy and dedication to creating thrilling gaming experiences we were born to entertain!

A career with Ballys means starting on a path to endless possibilities. Our growing business is searching for serviceminded individuals looking for a place to build and grow excel and truly make a difference. So if you want to be challenged in an exciting and fastpaced environment this is the place for you!

Job Summary:

As a Casino Host at Ballys you will support the Companys Player Development initiatives by identifying qualifying and computerizing target customers. This positions starting salary is $45000.

Essential Functions:

Foster an environment that embodies Ballys Born to Entertain philosophy by creating a funfilled entertaining atmosphere
Enthusiastically promote Ballys customercentric culture of offering superior guest service and actively building longlasting guest relations
Adhere to policies and procedures in accordance with regulatory requirements Company initiatives and organizational goals
Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary SelfExclusion Program
Attract develop and retain new player patronage through personalized service
Assist in evaluating the casinos host performance initiatives
Assist in the development of programs to increase player worth while staying within established comping guidelines
Greet and host customers maintaining a high standard of courtesy friendliness and hospitable attitude
Arrange special events for quality customers including but not limited to air and ground transportation accommodations and tickets to sporting events
Assist with phone solicitation
Perform other duties as assigned

Qualifications:

Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Player Services transactions as well as all Illinois Gaming Board regulations
Must be proficient in the entire Microsoft Suite and must be knowledgeable with casino computer systems
Highlevel public relations and customer service skills are required
Excellent written and verbal communications skills are required
Must have a working knowledge of table games and slot machines
Must be able to work weekends weeknights and holidays

Physical Demands:

Regularly required to see talk hear walk and stand
Frequently required to use hands to handle feel and reach
Occasionally required to sit or stoop
Occasionally lift and or move up to 30 pounds

Work Environment:

The work environment is fastpaced and contains bright lights loud noise and stressful situations.

Whats in it for you:

• Competitive Salary with annual performance bonus
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.