Customer Service Specialist
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Job Alert
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$ 70000 - 80000
1 Vacancy
Job Description
EARN $70000 $80000 pa Super Negotiable on Experience
Join a Trusted & Reliable Precious Metals Company in Alexandria
Perfect Opportunity to Utilise Your Customer Service Skills
About The Company
Our client is a leading Jewellery & Precious Metal company with a strong presence in Australia and New Zealand. With a legacy of nearly 40 years in the industry they are committed to delivering exceptional service and quality products utilizing cuttingedge technology for an unparalleled customer experience.
About The Opportunity
As theCustomer Service Specialistyou will play a vital role in providing exceptional service and support to internal and external customers.
Some of your key responsibilities will include:
- Responding to client enquiries in a positive and professional manner
- Assisting with order entry quotes and various administrative tasks
- Ensuring all documentation is completed accurately and promptly
- Handling inbound calls related to products orders quotes tracking and queries
- Training customers to access key information from the website
- Proactively engaging in building loyal customers through a customerfocused culture
- Managing customer service cases including lead management order fulfilment dispatch and aftersales support
About You
The successful candidate will have:
- 3 years of customer service and administration experience
- Excellent communication skills both written and verbal
- Strong organisational skills and the ability to work independently
- Proficiency in Microsoft Office applications (Word Excel Outlook)
- A positive attitude empathy and a passion for exceeding customer expectations
You will also have:
- The ability to work in a fastpaced environment and handle multiple tasks simultaneously
- A team player mindset with a calm demeanour under pressure
- A high level of professionalism and a dedication to providing topnotch customer service
Whats in it for You
- ACompetitive Salary& Benefits Package
- Opportunity for ContinuousTraining & Development
- Positive Company CultureFocused on Staff WellBeing
- Recognition Programfor Outstanding Performance
- FullTime Role 7:30 AM to 4:00 PM Monday to Friday
- Convenient Alexandria Location Only 10 15 Mins from the CBD
- Immediate Startfor the Right Candidate
Apply today and dont miss out on starting this opportunity as soon as possible!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
