Sales Assistant - Cleveland OH
Sales Assistant - Cleveland OH
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Job Description
Description
BlueStar is a leading global solutionsbased distributor of PointofSale Barcoding data collection radio frequency identification (RFID) Security and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market offers awardwinning technical support and is an authorized service center for a growing number of manufacturers.
We are looking for motivated and selfstarting Sales Assistant to join our team located in Cleveland OH. The Sales Assistant performs a variety of clerical and administrative activities to support the Sales Manager. The Sales Assistant is responsible for a smooth flow of information and follow up for existing and prospective customers.
The Sales Assistants primary duties include but are not limited to:
- Assist in managing customer issues.
- Enter and process orders through EDI online fax and/or email.
- Check item availability and confirm stock.
- Manage backorder/open order report.
- Troubleshoot order issues.
- Take inbound customer calls.
- Manage the RMA process for customers.
- Coordinate inhouse promotions.
- Selfstudy the product materials to become familiar with product offerings (attend in house training) other responsibilities as necessary.
Requirements
- Excellent telephone skills and computer knowledge with proficiency in database management and word processing.
- Demonstrated proficiency composing written communications.
- High energy level comfortable performing multifaceted projects in conjunction with day to day activities.
- Resourceful well organized highly dependable efficient and detail oriented.
- 35 years previous job experience with customer service or sales support experience preferred.
- High school graduate 2 or 4years college graduate preferred.
- Oracle Experience preferred but not required.
Equal Opportunity Employer/Veterans/Disability.
Employment Type
Full-Time
